At Knapp Sack Inc.

These barriers are found in the organizational setting and they can be broadly divided into barriers from employees and barriers from employers. Barriers from employees are low levels of motivation, refusal to cooperate as well as strained relationships with he employer. On the other hand, barriers from employers include inadequate trust in their workers, inadequate knowledge of clues of a nonverbal nature such as posture as well as facial expressions etc. For effective communication to take place, the listener can enhance his listening skills. Fully developed listening skills guarantee the successful receipt of the message that is heard (Schwartz 2001). Another way of enhancing effective communication includes avoiding multiple communication channels and doing away with the various intermediaries.

With our neocortex, we continue to learn from previous generations and make progress with new findings. However, our progress comes from our ability to trust, cooperate, socialize, and build connections. However, according to Sinek, we are slowly building a world that is harder to communicate, causing more feelings of stress and isolation. In fact, the demand and search for happiness has created “77,000 clinical psychologists, 192,000 clinical social workers, and 105,000 mental health counselors” (Sinek, 96). So for a company to grow, leaders have to create an environment where it will be suitable for the employees.

Thus, communication is an important precursor to work productivity. Miller (2012) identifies three styles of communication content that are often seen in organizations: task- related, innovation-related, and maintenance-related (which is social communication). How this content is used and portrayed changes with each organization but most theories state that task- related content is the most important and should continue to be implemented. This case study will analyze how social communication is maintained and perfected at Brass Taps by touching on their strict communication and the face-face communication they use to achieve such.

Through these meetings, I will be allowed to ask and answer questions as well as invite comments and acknowledge concerns and ideas from every angle. By creating this open dialog, which will last through the duration of the project, I will be able to better understand what the company needs to improve the quality of its employee’s jobs.

Reducing barriers to effective communication means we must change or adapt our method to suit the needs of an individual. Once the barrier can be identified we can work out how best to manage it.

This case study analysis was written based on the journal How Do You Get Anything Done Around Here? Written by Marian L. Houser and Astrid Sheil. This article has describe that how organization communication theories and perspectives works within a family company.

Open, frequent and timely communication is important in any work environment. For a work group to reach its full potential, colleagues must be able to say what they think, ask for help, take risks, share new or unpopular ideas and risk making mistakes. This can only happen in an atmosphere where all staff show concern, trust one another, focus on situations and not problems. Communication that is friendly open and positive plays a vital role in creating such an environment. Friendly communications are more likely to occur when individuals know and respect one another. Colleagues can show they care about one another by asking about each other’s lives outside of work, respecting individual differences, joking and generally making everyone feel

Training Corp. as an environment that gives "all members of the workforce the opportunity to be

* have employees who value individuals and their diversity, respect others and openly share information, knowledge and views to help colleagues succeed.

Regular interventions or an open door policy can encourage employees to talk about problems before they escalate.

Ludmilla and Igor, the founders of Iggy’s Bread of the World, had a fairly defined objective of the type of communication network they aspired to create in their growing company. As the case study outlines, the mission statement clearly emphasized that the owners wanted to cultivate a very communicative and caring environment. The following excerpt from that mission statement illustrates many wonderful characteristics designed to achieve that goal; “Our priority is to learn to work well together, and to create an environment that fosters communication and personal growth. Honesty, mutual respect, sharing and caring for the people and the planet are the values on which our business is based.” Both of the founders had a

I also agree that management has to be able to change and grow and continue to listen to any upward communication from the staff. In order to accomplish better communication, management should provide an ‘open-door’ policy and also informal meetings where employees can either feel free to go to their supervisors first with any questions or concerns and also raise issues with resources or basically anything that interferes with their job performance (Newstrom, 2014, p. 70).

The book proceeds to support its arguments and suggestions on leadership with evidence drawn from relevant psychological theories (Atwater & Waldman, 2012, pp. 101). The book provides an excellent and well researched review and discussion of the key characteristics of open communication. The characteristics are critical in leadership as managers use them to ensure that all feedback,

There is evidence for specific relationship between communication, trust, and organisational openness. Managers develop trust among employees to meet organisational goals. Top management of an organisation always depends on their supervisors for an effective communication between management and employees. While workers depend on top management to set the strategy and determine methods for organisational achievement, managers must be trusted to show workers the association between workers' tasks and the organisational objectives and to give more particular and high standard information required to perform their jobs well (Thomas, Zolin, & Hartman, 2009). Openness is a key element of communication to predict one’s level of involvement in a work. Therefore, if an employee sees the organisation is a free place to express himself, he is more likely to be involved in the organisational goals and this could foster a better work environment. (Thomas, Zolin, & Hartman, 2009).

* More specifically, communication influences the effectiveness of the hiring and training of employees, motivation of employees, providing daily instructions,