Essay about Attachment 1

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EMPLOYEE’S SATISFACTION FROM HUMAN RESOURCE
MANAGEMENT PRACTICES IN AIRLINES INDUSTRY IN INDIA: A
COMPARATIVE STUDY OF AIR INDIA AND JET AIRWAYS
Sana Deeba*

ABSTRACT
Human Resource is considered to be an important asset very essential in the organization's well-being.
The success of any organization in long term depends on the human resource. Though organizations are run by combination of human and material resource but of course it is the contentment of human factor which makes sure the effective utilization of other resource which than contributes in the growth index of the organizations. Human Resource Management in a growing economy like India is the need of the time and undoubtedly, Airlines Industry is the most effective instrument
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The latter has been influenced by the former gradually. Private and public sectors are different types of organizations with clear-cut boundary. Expedition of HRM in public sectors relies much on the understanding of its characteristics and how to lean form that of private sectors. A public sector organization is assumed to operate in a different way than a private sector organization. By implication, the attitudes and behaviors of employees of those two types of organizations have been contrasted. Also
Public Administration scholars tend to assume that employees across public and private sector organizations behave in significantly different ways. In the present paper an attempt has been made to access the employee’s satisfaction from Human Resource Management (HRM) Practices in Air India and

Jet Airways. In the end certain suggestions have also been made to the management and employees for improving the HRM practices in airlines industry in India.

HRM in Airlines Industry:
The commercial airline service industry is extremely competitive, safety-sensitive and high technology.
People, employees and customers, not products and machines, must be the arena of an organization’s core competence. The implications are vast and pervasive, affecting the organization’s structure, strategy, culture and numerous operational activities. In such a safety-sensitive, customer service-centric environment, the
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