Attending: . I Started Off The Conversation With “So, Julie

Question 1: What principles of supportive communication and supportive listening are violated in this case?

Digging further into the process chapter four discusses as mentioned prior a testing for my actual reactions to several situations. Ultimately, how to spot and unsafe situations, what would you normally do, and what do I need to work on. Knowing your own strengths is a huge role in seeing the warning signs of an unsafe conversation in any application. My personal tendencies after taking the quiz are high in both silence and violence but,

Summer was able to talk about disclose information about the violence occurring in her home, express her emotions around living in a foster parent and continued to build a relationship with me. This interview was of particular importance to my learning because it was the first time in which I was exposed to determining a client’s right to confidentiality. Even though these rights are taught in classes throughout undergraduate and graduate school, feelings of nervousness and anxiety still arose. In this particular situation I had to rely on my knowledge of the NASW code of ethics. The NASW code of ethics states that social workers are required to protect the client’s right of confidentiality unless the client’s or another identified person safety is threatened. The code goes on to state that the least amount of information should be disclosed to others and the social worker should inform the client that he/she is required to report by law (Code of Ethics, 2008). When Summer asked me if I would promise not to tell anyone what she was about to tell me, I immediately tried to think back to what the code of ethics says. I knew I could not make this promise to her but explaining this in an appropriate way to a six year old seemed overwhelming. However, after a few seconds of panic I replied to Summer “It is my job to keep you safe. I can’t promise not to tell anyone unless I know what happened.” To my surprise, I felt as if I addressed the

After realizing the issue, I understood the need for some form of conflict resolution (C #22). This colleague’s values, beliefs and assumptions were quite different from my own; as a result, our interactions were at times difficult, and conflict would result (C #65). We spoke at length and came to a mutual understanding regarding the need for professionalism and a smooth working relationship (C #11, #46). Later in my career, I had the opportunity to lead a conflict resolution workshop, and help teach others in the workplace how to manage and resolve conflicts when they arose. The approach to conflict resolution must depend on both the individuals involved, as well as the particular issue at the centre of the conflict (C #59). In my work with others, I adopted the transformational style of leadership to inspire others and ensure they had the confidence and understanding needed to better manage their conflicts (C #13). I felt that this was appropriate because many of the other nurses did not understand the need for the workshop at the onset of our meetings; adopting an approach that could inspire them through my communication of a clear vision was the best way to ensure I could successfully lead them and help facilitate our mutual learning (C #25, #48). Throughout this process, I continuously evaluated my choice of

QP provided Maunica with a CBT activity geared towards “how to handle difficult conversation”. QP explained to Maunica that the activity will help to understand how to use the “I message” reframing, de-escalation, tips on ways to handle difficult conversation, and confrontation techniques. QP reviewed with Maunica how to use “I message”. QP discussed with Maunica, how to recognize and understand her own feelings. QP asked Maunica to list some ways she de-escalates conflict situations, at home and in school. QP encouraged Maunica in discussing a recent conflict situation, and how she de-escalate the situation. QP provided Maunica on tips on how she can be more confident and assertive with difficult conversation. QP asked Maunica to list some

Mr. Still came into the ICM office to inform ICM that he was asked to leave Our Brother's place due to the incident he was involved in with a peer last week. He stated that he met with the director of the program and was informed that he needed to vacate the premises due to violating their non-violence policy. Mr. Still stated that he did not understand why he was asked to leave when he believed his peer was responsible for the incident. ICM explained to Mr. Still that his behavior was the direct cause of him being asked to leave Our Brother’s Place. ICM explained to Mr. Still that when residing in a shared living space, it is natural for individuals to have disagreements and conflicts; however, there are positive ways to address conflict.

Erika started the call strong. We did well being solution driven. We did well ARPing throughout the call. We did a great job having a conversation by providing details and positively moving the call forward.

Last night I went to a Pre-k graduation for my grandson. I decided that would be a great place to observe parenting styles. Little did I know that I would be observing parenting styles of the older children instead of the 4-5 year olds. There was a family standing next to us during the ceremony and after. I noticed a 10-12 year old boy talking to a man, maybe dad, maybe mom’s friend? The two of them were communicating back and forth fairly well. There was a little girl in the graduation class that was very out spoken and she was cute, for a little while. My granddaughter made a few cute remarks about the little girl and the lady beside us did too. So Chloe, my granddaughter, ask the lady if that was her daughter. She relied, no, I couldn’t

While Jean’s comments upset some individuals in the group, it initiated open and honest responses from the rest of the group. Even though Jean was the primary driver of the conflict during this session, I was particularly interested in Art’s feedback and experience during the video. His personal self-disclosure and involvement within the group conflict hit on the key points of this discussion post: personal awareness and successful resolution

Therefore, I decided not to take your advice, but thanks.” I knew exactly where that was headed, and needless to say, I was right, for their little trusses was always short-lived. However, in one incident, she again came to me crying, that she didn’t know what to do with her child, because her child had hit her again. But not only that, the child then called the police on my co-worker and claimed abuses. The problem being is that we work for a child service agency. So needless to say that resulted in a big issue with her job. Now terrified that she would lose her job, she again asked me what she should do. But having been down this road many times before, I had no advice to give her, so I just let her talk and politely tuned her and her situation right out. I felt, why waste my time? She had never taken the other thousands of advice I had given her before, so why would this be any different. Having been down this road before, I focused my attention on finishing my work assignments and tuned her right out. I found myself giving her a nod here and there, unemotional responses of, “Yeah! I hear you,” and occasional eye contacts. But I was done. I felt that had she acted like a mother, and stop working so hard at trying to be her friend, it would have

MSTT met with Laura, Mary, and Analyse to address the conflict within the home. Laura and Mary have a very intense relationship which is causing conflict within the home. Laura and Mary tend to get into a lot of verbal altercations because of money. Mary feels since has to pay rent she should be able to have some say as to what goes on within the home. Laura feels because it's her home and she pays all the bills her mother opinion does not matter. Which causes verbal altercations because Mary would like to know exactly what she is paying for if she cannot have an opinion on whats goes on within the home and if she eats the food Laura brings home it turns into an argument. MSTT will continue to work with Laura and Mary to decrease the verbal

Then using the client’s strengths to help them complete those goals, thus lessening or solving their stress/problem. The overall goals of this video were for the family to be able to communicate more effectively, be able to spend time with one another, and the daughter would begin attending school again. In the very beginning, I really appreciated Berg’s ability to help the family stay on track. The first time I noticed this is where she was directed and used humor with Lou when she told him she did not have a job for him, and then quickly brought him back to the topic to answer the question, ‘what would you like to get out of family therapy?

The “Angry Couple” video depicts a therapeutic session concerning an angry couple who appears to be having difficulty listening to the concerns each have with the other, their relationship and with their therapist. Before the therapy session begins, Dr. Susan Heitler arranges the room for symmetry and interaction. She then begins the therapeutic session by asking a few intake interview questions to better assist the couple in the counseling process.

This case study is about a couple, Mike and Sally that have recently lost their 6-year-old son to cancer. They have decided to get counseling because Mike is unsure how to help Sally, she is having a difficult time coping with this loss, she cannot register how a child can die before a parent. Mike is handling this loss differently, he feels like this is the life cycle, and doesn’t quite know what to do to help Sally. When speaking to this couple I would start with the ABC Model of Crisis Intervention which will help Sally and Mike get comfortable with speaking to me. “The ABC Model of Crisis Intervention is a method of conducting very brief mental-health interviews with clients whose functioning level has decreased following a psychosocial stressor” (Kanel,2015). There are three stages in the ABC Model of Crisis Intervention. Stage one in the ABC Model of Crisis Intervention is to develop and maintain rapport between the counselor and client. This means that the counselor does what they can to help the client feel at ease, some ways to do this are making eye contact, showing warmth, compassion and empathy to allow the client to feel that they are safe and can talk to the professional openly. When the clients feel more comfortable it makes it a safe place for them to talk about the issues they may be having at home. Establishing a good relationship with the client must consist of being supportive and not being judgmental. Once this goal is achieved we will be able to move

This week a problem did arise at one of my centers, so I took the opportunity to do active listening. Recently at the center we had one of our special needs assistants quit and we are in the process of hiring another, but in the meantime the teachers are picking up the responsibilities in the room with a child that has Down syndrome. The parent came in one morning and said I need to talk to you privately, so I had had no time to prepare nor did I know what she wanted to talk about. I immediately took her into a private room, so I could give her my full attention and none would interrupt us. I then asked “what would you like to talk about”. She said that when her child came home she noticed that she had a soiled diaper and that her lip was busted. I