Auditing Report On Central Link Australia

The social welfare in the UK is very different in practice for example benefits and services are delivered at minimum level as the coverage it widespread and can be too costly or even extensive. The social protection in which the welfare state provided is irregular and unpredictable and the services are rationed very tightly. As the services have been contracted out to self-reliant providers the control over the quality and reliability of social protection had been even more difficult to maintain. (Spicker2014)

In this letter I present the most recent analysis and design of the Comprehensive Balance Scorecard (BSC) for a non-profit, award-winning, and highly progressive with an outstanding broad-based collection, Otago Museum. The Balanced Scorecard (BSC) is an example of a performance measurement system. The newly created performance measurement system incorporates four different dimensions, such as Financial, Community / Customer Perspective, Internal Business, and Learning / Innovation and Growth, in an effort to achieve goal congruence within an organization. Financial area is concerned with how well a company is using its resources. Also, it shows if an organization can further expand and operate its desired programs. Community / Customer

This essay examines Duke Children's Hospital's implementation of the balanced scorecard (BSC) approach monitoring and managing their performance. The Hospital achieved a dramatic turnaround in its finances and patient and staff satisfaction ratings over a period from 1993 to 2000. The case study authors attribute the Hospital's success to its use of the balanced scorecard methodology.

In the 21st century the unemployed or sole parent households become reliant on income support and non wage benefits L. Kirkwood et al: 2006). In 2002, 8.6 per cent of GDP was spent on social assistance benefits in cash to Australian residents L. Kirkwood et al: 2006). Total welfare expenditure in 2005-06 was $90.2 billion, of which $61.3 billion (68%) was cash benefits and $28.9 billion (32%) benefits-in-kind (welfare services). Spending on welfare services in 2005-06 was 3.0% of GDP or $1,404 per person (Welfare, 2011).

"In 2003-04, for example, the Australian Government contribution to legal aid funding was $130 million, compared to its contribution of $159 million in 1996-97", In what way the government thought this would assist in the search for affordable services for the Average Australian is hard to clarify. As a consequence, more and more people are having to either give up on their freedom or represent themselves in court which costs the courts large sums of money and employs an un-even playing

Changes within the welfare system as a result of policy shifts and by new thinking, more generally in the Organisation for Economic Cooperation and Development (OECD), have had many methods, but the one that seemed most important, was that welfare recipients were required to do much more to justify their income support payments than before. The foundation of this new idea is that income support programs should allow individuals to maximise their participation in work. Due to the general shift in welfare administration, the number of activity test requirements an individual in Australia must meet in order to receive unemployment benefits, has expanded significantly since the early 1990s. This complex, overly bureaucratic process means that disadvantaged individuals cannot access the income support payments they require.

1. (TCO B) Identify four categories of measures that might constitute a Balanced Scorecard of performance measures and provide an example of each. Also explain how a Balanced Scorecard could assist your organization. This answer must be in your own words—significant cut and paste from the text or other sources is not acceptable. (Points : 30)

“The balanced scorecard should translate a business unit’s mission and strategy into tangible objectives and measures. The measures represent a balance between external measures for shareholders and customers and internal measures of critical business processes, innovation and learning and growth. The measures are balance between outcome measures, the results of past efforts, and the measures that drive future performance. And the scorecard is balanced between objective, easily quantified outcome measures and subjective, somewhat judgmental, performance…”

In this view governments are small, protectors of individual choice and focussed on the wealth creation that will trickle down to the more vulnerable. This Strategy was commissioned by the State Government but it only has some of the policy levers to tackle cost of living. Income support is a Australian Government matter as are most of the macroeconomic levers influencing the cost of living. Also taxation revenues are dominated by the Australian Government, and state taxation accounts for only a small proportion of total government revenues. Nevertheless there are goods and services over which the State Government has some control of pricing policy. Within these constraints, the Strategy focuses on feasible options for the State Government to pursue. The aim is to identify a framework and set of actions that can be delivered in the context of an already tight State Budget. This is especially important given that the State's revenue base is already largely regressive, that is the poor pay relatively more. In times of fiscal constraint where State Government departments and Government Business Enterprises (GBEs) are to find savings, they often turn to strategies, which are also regressive. In recent months we have witnessed an array of responses by departments and GBEs designed in part to improve their bottom lines. These responses include increases to user charges such as public housing rents and adult education fees,

Centrelink is an Australian government program that was developed in parliament and it is managed under the department of human services. Centrelink helps Australian people who are disability or faces crisis in their lives as well as providing basic needs or support they need. It delivers services and government payments for unemployed, children, families, Indigenous people, parents and students etc. Although it is a program that provides needs for people’s lives there is some weaknesses that falls under this organisation. To explain this weakness, this essay will highlight how Centrelink organisation can be ethical and sustainability through organisational culture, organisational structure and organisational context.

This paper was prepared for Social Welfare Institutions and Program, SWK, 639, Section 81, taught by Professor Yvonne Johnson

"Australian Council of Social Service." Stop Cuts to Sole Parent Payments! N.p., n.d. Web. 05 May 2013.

Australia’s aged care system is funded and regulated through a complex set of arrangements, involving different levels of government and a diverse range of stakeholders, including informal carers and formal care providers from the not-for-profit (religious and charitable), for-profit and government sectors. These arrangements reflect, in part, the complexities inherent in the broader Australian health and welfare system. Aged care services in Australia range from basic home support services in the community (including assistance with house cleaning and meals) to more intensive care services delivered both in the care recipient’s own home and in residential settings. Government support for these services occurs through a number of programs, subject to different regulatory arrangements, that have emerged with the evolving roles of different levels of the government in the provision of health services, welfare services and income

The balanced scorecard is a strategic planning and management system that was developed by Dr. Robert S. Kaplan and Dr. David P. Norton in the early 1990's. Their goal was to provide organizations with a clear understanding of what to measure in order to improve performance and results (Balanced Scorecard Institute 2014). The balanced scorecard is a framework that allows an organization to measure performance and compare it to the organization’s strategic objectives and goals (Kinney and Raiborn 2013, 10).

“A communication audit is a systematic research method, which will identify the strengths and weaknesses of your current internal and external communications.”