Automated Sales System Overview And Key Features

Automated customer service has brought many advantages to today 's businessmen and consumer alike. It has decreased consumer waiting times, enabled businesses to lower operating costs, and eliminated the middleman. While it

The JC Gear Company has decided to initiate a project aimed at automating its production planning and control system. Among the options, the company focuses on two alternatives: (1) purchasing the most suitable system off of the shelf and modifying it according to its individual production needs; or (2) developing a system

This proposal will discuss all key aspects needed to ensure a seamless transition and implementation of an automated sales force CRM, or Customer Relationship

With the addition of added services to DCI’s portfolio, it is imperative to add a sales department to assist the service and support department to maximize profits. Training and development implementation for the new sales division for every employee, regardless of the employees department must take place (Mayhew, 2012). This will ensure that every employee can assist customers who wish to purchase DCI’s products. Furthermore, it is necessary for current employees to complete monthly online scenario training and comprehensive training classes. Additionally, each of the new sales department teams will have a sales mentor available to provide guidance and feedback on an ongoing basis.

In order to gather knowledge about the topic and create a basis for the forthcoming empirical research and analysis, a critical literature review has been conducted. The literature focuses on the theory of a sales plan, the B2B selling process and the diffusion of innovation. The results of the literature analysis will provide the answer to sub-question 1: "Which characteristics does the literature reveal on the development of a B2B sales plan?".

Many of us shop for goods in grocery stores or department stores without considering the remarkable effort it takes to have all of those goods or services ready for consumption. There are many processes that must be observed for any business to run efficiently; such as: accounting, finance, marketing, production, human resources, and management. All of these processes require many trained individuals to make the grand machine that is business move in a direction that benefits clients and companies alike. In this paper I will examine the marketing business process of J C Penney’s as observed from experience while working there.

“Smart-Toys-Smart Kids” is a toy manufacturing company. They are providing toys to retail stores in the region. The company has 500 employees. The CEO of the company Fred is looking for alternatives to streamline B2B transactions between his employees and the retail stores. Fred's information systems department has presented him with two alternatives for developing the new tools for better customer service with the retail stores.

This report provides an analysis and gathering all requirements and information for the new system to implement on Kahuna Cleaning Supply Company, methods of analysis include interviews with employees, questionnaires, observation, collecting data from the customer.

S&OP is also a cross-functional and integrated tactical planning process that unites different functional business plans into an integrated set of plans internally and in the SC, with the goal of creating value and impact upon firm 's performance.

MarketSoft founded by Greg Erman, in 1999 had designed an innovative software product that addressed the problem of managing sales leads across the “extended enterprise”. The product eLeads was strategically developed upon extensive research to address three critical areas many of the fortune 1000 companies in the modern times are facing: 1.Leads get lost 2. No qualifying systems for the leads exist and 3.The leads are never tracked.

An efficient and flexible sales process allows you to vigorously respond to market changes and make profit.

This essay discussed about how the technology will assist the sales process and trust-based relationship selling. The sales process is the most important part of a salesperson’s job which included 7 inter-related steps. Trust-based relationship selling focus on solving customer problems, providing opportunities and adding value to the customer’s business over the longer term.

According to the customer contact approach proposed by Chase and Tansik [1,6,7], customer contact activities should be decoupled from non-contact activities to do justice to their different design requirements and maximize the efficiency of the service delivery system. Consequently, service organizations consist of a front stage and a back stage. In the back office customer contact is passive or nonexistent, service processes may be designed with manufacturing-like principles in mind [6]. The process may take advantage of standardization and automation to enhance the efficiency and effectiveness of operations. While in the front stage customer contact is high and active, it brings about unavoidable inefficiencies, and the human relation skills become a dominant factor in designing the process [6]. Study [8] adds that moving some of the back-stage functions from developed areas (or even countries) to underdeveloped regions may increase greatly efficiency because of the reduction in labor costs and taxation. 2.2.2 Decoupling for Speed, Quality and Sales Opportunities However, back-stage tasks need not only be viewed as tasks where

The thought of marketing automation may seem confusing, expensive and complicated. In reality, with a CRM and Marketing Automation system in place, you are able to have “So much room for activities!”. Allowing for you to focus on the most important part of your business, your customers. Why should you consider marketing automation?

Even though there were many companies involved in the DAP market before and after iPod was introduced, Apple still holds more than 70% of the DAP market share and they are the largest music store in major countries such as USA, Japan and Canada. Therefore, it can be argued that the iPod is not a sustaining technology but a disruptive technology.