Automotive Industry and Service Station

8682 Words Sep 22nd, 2012 35 Pages
Contents | Sl. No. | Titles | Page No. | I | Chapter 1  Introduction  Literature Review  Statement of the Problem  Purpose of the Study  Scope of the study  Objectives of the Study | | II | Chapter 2  Organization Profile  Organization Chart  Sampling and Research Design  Data Collection Method | | III | Chapter 3  Results & discussion with Charts & graphs  Findings  Suggestions  Conclusions | | IV | Chapter 4  AppendixQuestionnaire  Bibliography  Joining Report  Weekly Reports | |

INTRODUCTION

The Project assigned to me was “A STUDY ON CUSTOMER SATIAFACTION TOWARDS MAHINDRA&MAHINDRA VICHELES (APR)GAYA

INTRODUCTION ABOUT AUTOMOBILES INDUSTRY:

History and development of
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Designed by Cugnot and constructed by M. Brezin, it is also the first vehicle to move under its own power for which there is a record. Cugnot 's three-wheeled steam-powered vehicle carried four persons and was meant to

move artillery pieces. It had a top speed of a little more than 3.2 km/h (2 mph) and had to stop every 20 minutes to build up a fresh head of steam.

Evans was the first American who obtained a patent for "a self-propelled carriage." He, in fact, attempted to create a two-in-one combination of a steam wagon and a flat-bottomed boat, which didn 't receive any attention in those days. During the 1830 's, the steam vehicle had made great advances. But stiff competition from railway companies and crude legislations in Britain forced the poor steam vehicle gradually out of use on roads. The early steam-powered vehicles were so heavy that they were only practical on a perfectly flat surface as strong as iron. A road thus made out of iron rails became the norm for the next hundred and twenty-five years. The vehicles got bigger and heavier and more powerful and as such they were eventually capable of pulling a train of many cars filled with freight and
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