Autozone Executive Summary

The organization prides itself on being the first choice for DIY consumers. Making DIY consumers their target audiences as allowed AutoZone to grow to 4,400 retail auto parts stores within the United States and Puerto Rico and an additional 250 locations in Mexico (Parnell, 2014). While the organization is the industry leader, its competitors are also huge corporations and neither of them appear to be slowing down, this includes AutoZone. AutoZone has implemented an internal growth strategy that involves expanding and opening up to 200 more locations per year (Parnell, 2014). While AutoZone has acquired several companies and risen over its competitors, it is important that the organization remain focused on maintaining its #1 spot through internal growth

As with any company, the AutoZone mission statement outlines their primary goals, objective, their focus and their purpose, while also providing a clearly defined direction for employees and customers. The AutoZone mission statement is "AutoZoners always put customers first! We know our parts and products. Our stores look great! We've got the best merchandise at the right price" (AutoZone, Inc., n.d.). As per company values, AutoZone continues providing the highest quality products available, with an unparalleled quality of customer service. This tactic retains the interest of both customers and stockholders.

On November 15, 2015 at approximately 0052 hrs., I was parked at O'Reilly Auto Parts, 200 S. Main St., Brookfield, MO 64628. While sitting at O'Reilly Auto Parts, I observed a black in color truck traveling southbound on S. Main St. I noticed the truck had its running lights running but failed to display lighted lamps on a motor vehicle. I activated my red and blue emergency lights noticing the driver crossing the white center line two times before the truck came to a complete stop.

I wanted to write about Autozone because I love cars. Ever since I was small, I used to watch the Cars, the movie from Disney, and it made me interested in cars. One day, when I was around 6, my step-dad’s cad broke down and we had to go to AutoZone to get the car repaired. I was intrigued by the person who worked there because there were alot of parts for a car and tools to fix it. Ever since, I wanted to build or even fix a car at Autozone-if I can anyways.

AutoZone has been in the automotive aftermarket industry for over 30 years. AutoZone was created by J.R. “Pitt” Hyde as Auto Shack. Auto Shack was eventually renamed AutoZone, and is now a Fortune 500 company Today, AutoZone is the United States’ leading retailer of automotive replacement parts and accessories with more than $8.1 billion in annual sales. They sell auto and light truck parts, chemicals and accessories. There are AutoZone stores in 49 U.S. states plus the District of Columbia, Puerto Rico, Mexico and Brazil. They employ more than 65,000 employees. In addition, they sell automotive diagnostic software through ALLDATA. AutoZone has ecommerce capabilities through AutoZone.com and alldatadiy.com. Their number one priority is customer satisfaction, and they consider their best product “Trustworthy Advice” (AutoZone, Inc., 2015).

For example as AutoZone expands all over the United States it scans every environment to identify changing tendencies and decorations, watching over a particular tendency and decoration, and asses their business influence. In 1979 AutoZone opened their first store in Arkansas, and they started the company from scratch. They looked up to PEP boys though they were and are still strong competitors; they kept working hard in small margins and were very tight operators so that discipline helped them as they learn the business. Now AutoZone is now the nation’s largest retail auto parts chain.

AutoZone is an aftermarket auto parts retailer headquartered in Memphis, Tennessee. AutoZone focused on the do-it-yourself weekend mechanic and small professional mechanic shops. It specializes in delivering low-cost replacement auto parts. AutoZone has many competitors, auto dealership parts counter, Advanced Auto Parts, O’Riley’s Auto Parts, Napa, and other discount auto parts stores, including online stores and junk yards. AutoZone strategy is delivering low-cost quality auto parts. As a weekend warrior, I have price compared between several auto parts stores when working on my dad’s old Ford. While price comparing, AutoZone was the cheapest of all the other auto parts stores. With the rising costs of automobiles and skyrocketing car loan

United Services Automobile Association was established in 1922 by 25 military Officers to ensure military Service

In automotive we work on teachers cars or anyone that needs to get their car fixed. It is really fun fixing cars and hanging out in the shop. It can be very dangerous as well because there is many ways that you can get injured. Before we were allowed to go inside the shop we had to pass a safety test so that we knew all of the safety and what to do incase of an emergency. We had 2 weeks to finish the test. As of now we are still learning a lot of things about cars. I want to be a mechanic when i grow up. They make a lot of money and it's really fun. Right now we are practicing for a competition where we have to take off an engine apart and build it back together. The competition is on april 1st at rancho cuca gamba. If we take it apart and

AutoZone was a vision from the mind of J.R. “Pitt” Hyde III after receiving his bachelor’s degree in economics. After receiving his degree he joined his grandfather’s wholesale food store Malone & Hyde’s retailing division. Pitt utilized the corporate profiled to identify several industries the wholefood store operated. The company incorporated drug stores, sporting goods stores, and supermarkets to operate in multiple unrelated industries (Parnell, J., 2016).” “Pitt saw a need for a retail automotive parts store to help with upkeep of their vehicle so he created Auto Shack (AutoZone, Inc., 2004 -2017).”

AutoZone has responded to the changes in its macroenviornment through the PEST (political-legal, economic, social, and technological analysis (Parnell, 2008). AutoZone had to face political-legal issues. One issue occurred in 2014 at a meeting when one of the members of its board of directors wanted to convince them to provide further details regarding their political spending. AutoZone’s board of directors responded by wanting its shareholders to vote against it (Meek 2014). AutoZone is actually in a good position due to the economy by to AutoZone being in auto parts industry. In a bad economy, people will most likely not purchase new vehicles. People will more likely keep the car that they already have which will eventually need repairs.

An important foundation in hiring the right employees for frontline roles (person behind the counter) is in place at the Advanced Auto Zone. Recently, I had a problem with my car starting so, I headed to Advanced Auto. John, a frontline employee greeted me as I entered the store and seemed to have a natural drive to satisfy a customer’s needs. He made me feel confident that he would find the right employee to assist me with my needs. I was then introduced to Jeff. Also a very well-informed employee, who went above and beyond my expectations in giving me direction in determining what, may be the problem with my car.

It's not necessary to slur through jumbled, twisted metal just to find the auto parts that you need. The modern junk yards are far easier to cross.Organization is vital for any business and mechanics get this. Using computers, every vehicle model that is brought in is carefully cataloged and stored. The catalog is then stored on the computer and can be checked for the appropriate vehicle parts as needed.

Another alternative would be to use the cash to increase number of stores or expansion of its business in Brazil. There is always a first mover advantage that AutoZone could capture in the Brazil market. AutoZone had already captured the market in Mexico, Canada and Puerto Rico.Yet again, autoparts industry seems to have slowed down its number of store in the last year but the distance travelled by light trucks has remained the same while the average age of these vehicles has increased (Appendix - Figure 4 & 5). This means that these vehicles require maintenance in the long run. Also, AutoZone could be the first to capture new markets.

The tire industry is working on making factories automated through each process. With these advancements tire retailers are realizing that this can help the bottom line.