Avoiding Cross Cultural Miscommunication

Communication culture has changed throughout the world with all the new technological advancements. These advancements in technology have made it easier to get a hold of people all over the world, but we still have to be effective communicators. We still have to get our message across clearly and take in account for other’s cultural differences. Businesses want everyone to get along and things to run smoothly. Therefore, businesses try to make sure every message is given and received clearly. If you do not respect other’s languages, it can cause problems like people not wanting to work with you or formation of cliques in the work place. Every business will tell you that they do not want these problems. Once these problems are present then the business has to fix them to ensure a positive work environment.

From a relative perspective, effective communication proves imperative in aiding efficient business transactions. The different cultures and nations involved in the launch of the fast-food franchise should aim at understanding one another’s culture despite their differences between culture, language, and way of life. To begin with, proper channels should be put in place to communicate important factors concerning the business without necessarily having an interpreter. In equal measure, some challenges present themselves during the presentation to the various individuals involved with the firm. For instance communicating may prove difficult putting into consideration that not all persons can speak fluently in English. Additionally the fact that American culture is typically made up of low-context practices, it may appear rude and ill-mannered for persons who originate from high-context cultures. A good illustration of the above-mentioned factor is that Chinese culture dictates that individuals should engage in typical chit-chat before getting down to serious business. In this instance, if the individual from any cultural background jumps in immediately to address serious matters, he or she is viewed as rude and insensitive.

My research is focused on the problems associated with cross-cultural communication and how awareness of culture, language, tradition, and business practices can increase the advantages to globalization. This report will be field specific in

In my previous professional role, it was imperative that I obtained an effective level of intercultural communication competence. I managed U.S. employee communications for unplanned system issues which often had a downstream global impact within the organization. As a result, many of my communications were tailored for a global audience which consisted of the United States, Asia-Pacific, Latin America, Europe, Middle East, and Africa regions. Prior to a sending an employee communication for a system issue, there was always a global business call with all stakeholders to discuss the details and determine which region would lead the communications. The region designated to lead the communication had a challenging task of tailoring the message

Communication – verbal and otherwise – remains an important dimension of international management, and there are different communication styles, how communication is processed and interpreted, and how culture and language influence communication and miscommunication (Luthans & Doh, 2012).

Many corporate are now conducting training on cross-cultural communication for their workforce. In the US, opinions of cultural experts are invited before taking a judicial decision. In short, every person or organization can make small steps to minimize this

Communication is needed for interaction, as air is needed for breathing. Without communication nothing will be resolved, nothing will be shared and nothing will be done. Communication is more than simply conveying a message to a person. Communication is verbal, written, non-verbal, voice tone, word choice and also active listening. Therefore, all these aspects play a vital role in effective communication. Moreover, there is a skill set need more than ever that goes beyond communications, which is intercultural communications. Intercultural communication is conveying messages across different languages and cultures (Arent, 2009). In an organization having exceptional intercultural communication skills will help lead to a successful career.

Peltokorpi, V. (2010) Intercultural communication in foreign subsidiaries: The influence of expatriates’ language and cultural competencies, Scandinavian Journal of Management, 26, 176-188.

In this report, I will justify, why is cross cultural communication important for businesses in the 21st century. Cross cultural communication is a very important factor for businesses in these days because of the rapid economic development hence globalisation.

Communication with individuals from different cultures can be challenging. Therefore, developing proficiency in cross-cultural communication skills is essential for businesses looking to expand abroad. Cebuc and Oisif (2008) stress on how communication is important in the business world, since it’s a means of establishing relationships with suppliers, partners and even the customers. The writers recommend that expanding businesses to try and adapt to the business styles of the overseas country. For instance in some northern European countries, the natives are more straight forward and prefer to not waste time talking about

In business communication is key. All successful relationships are built through communication, trust, loyalty and respect are built through good communication. So, it is no surprise that the Administrative Management Society found that 80% of managers rated communication as the most important skill of perspective employees. Another study conducted by a college placement service found that hundreds of college alumni believe that communication abilities were more important to their job success than their actual majors. Most people tend to focus on the verbal portion of communication, often forgetting about the non-verbal portion. Research shows when non-verbal cues contradict verbal ones, people tend to believe the non-verbal behavior especially when it comes to feelings and attitude. With advancements in technology the world has become smaller which has increased the amount of cross-cultural communication, especially in business. Not all cultures have the same communication styles, so it is imperative to understand cultural differences in order to have successful international relationships. This memo will specifically focus on the differences and similarities in communication styles, specifically non-verbal, between the United States of America and Colombia.

"We didn 't all come over on the same ship, but we 're all in the same boat."- Bernard Baruch

The paradigm of culture is essential in the human day-to-day conversation of cross cultural communication. To effectively and appropriately communicate with an individual of a different culture an individual needs to fully understand the beliefs, norms and stereotypes affiliated with the culture. The process of learning a language accompanies the positives and negatives of what is acceptable within the culture in the context of communication. To equip and guide the learner, simultaneously diffusing cultural assumptions which are considered untrue. This essay illuminates the impact of cultural blunders, reviewing previous studies of effective communication and cross cultural barriers in communication, supported by focus on the Chinese and French culture. Although a group is not defined by its cultural expectations because individuals differ based on various influential factors. On the other hand, it can also be argued that a part of cultural awareness entails knowledge of behaviours and linguistics, which associates with stereotypes. The lack of zeal to learn about the culture and lack of delve; results in an individual’s reliance on stereotypes which may be informative in outlying what may be acceptable within a specific group. However, can be of negative results consequent to miscommunication between communicators of differing cultures. The areas of cultural assumption, nonverbal communication, and face saving will be analysed thoroughly in reference to the Chinese and

Intercultural communication is now a common experience as a result of globalisation. It is extremely important to understanding how culture impacts on employee relationships and communication as it can affect the success of multinational and culturally diverse businesses. Hofstede (1984) defines culture as “the mental programming of the mind which distinguishes the members of one human group from another”. Intercultural communication refers to the communication between people from different cultures. According to Samovar and Porter (1991), intercultural communication occurs whenever a message is produced by a member of one culture to a member of another culture, the message must be understood. Because of

In order to survive in this fast moving globalize world, there is a need to be effective as well as efficient in this mode communication. As crystal writes (1997). “Organization wishing to develop international markets is under considerable pressure to work with English” (P-106).