Avonlea Home Case

Satisfactory Essays
Avonlea Homes has partnered with CustomerInsight to conduct a Trade Partner Survey as a learning and collaboration tool. The primary objective of this survey is to gain insight into “Trade and Supply Partner Experience” in working with Avonlea Homes. In order to maintain Avonlea’s leadership position in the industry, the results from this survey would help in devising actionable strategies to develop and maintain a culture of teamwork between Avonlea’s staff and their trade partners. All questions presented in this survey are directed to builder trade partners and survey responses are quantified to calculated average scores. In this report Avonlea results are compared to Industry Scores (Alberta), and suggestions to improve various processes
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