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BMW Case Study: BMW Supply Chain Management

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Fierce competition, fluctuating market demand and rising customer requirements has led to customers becoming more demanding with increased preferences (Zhang and Cheng, 2006). In, the 21 st century, participating largely in globalization has created significant opportunities, and at the same time, put pressure on the automotive industry manufacturers to enhance quality, improve styling, increase organizational efficiencies and drive innovative features into their products in an effort to attract customers and expand into new markets (BCC, 2005). This paper explores the concept of supply chain management with a case study of one of the greatest motor brands BMW. We will look at the supply chain strategy of the company and how successfully it …show more content…

BMW’s build- to- order (BTO) system, KOPV (in English, customer orientated sales and production process) fixes orders into the production system at the dealer, and offers customers a realistic delivery date based on production capacity. The system ensures a well-planned logistics chain, but not all of BMW orders are BTO, with a high number of build-to-stock (BTS) in the US and China, for example. Nevertheless the company applies the same delivery priority to BTO and BTS vehicles. Rather than rearranging the supply chain to move vehicles in a “fast lane” or “slow lane”, BMW adheres to a stable plan. It generally benefits the company as well, since BMW produces cars in more efficient batches and avoids premium logistics costs for distribution. It also tends to help logistics providers by allowing them more time to organize assets for more efficient routes and backhaul …show more content…

The lean supply chain helps to imrprove efforts focusing waste, improve manufacturing schedule and economically produce small quantities. It is also flexible to react to changes in the market. Hence, BMW has this facility of allowing a customer to change its order within a week of placing and still maintain the original delivery time and high quality. Similarly, agile supply chain helps in carrying a generic inventory. The best part is that it helps in reducing risk of keeping too much stock as well as being out of stock. Mass-customization can be easily pursued through an agile supply chain which offers variety at a lower total

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