BSB124 Portfolio

2241 Words Mar 13th, 2012 9 Pages
Working In Business

CONTENTS PAGE

3Introduction �

4Body information �

4_Intrapersonal effectiveness_ �

6_Interpersonal effectiveness_ �

10_Organizational effectiveness_ �

11Conclusion �

13Reference list �

14Appendices �



INTRODUCTION

The purpose of this portfolio is to reflect on my effectiveness based on the activities conducted in lectures, tutorials and my experiences in the group presentation task in order to help me learn from the experience.

This portfolio will be divided into three sections, which are intrapersonal effectiveness, interpersonal effectiveness and organisational effectiveness. For each section, I will describe the experience, reflect on it , link it with theory and finally to determine what I intend to
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Secondly, I will try to handle the work and issue by myself and become more independent in the workplace instead of reliance on colleagues. Finally, I will try to be more patient in order to tolerant of long-winded stuff in the future.

_INTERPERSONAL EFFECTIVENESS_

Interpersonal effectiveness is about the critical skills needed to interact with business associated, classmates, friends, loved ones ,people you do not know and communicating with those people in a variety of situations and overcoming any challenges (De Janasz, Wood, Gottschalk, Dowd and Schneider 2006, p. 107)

In this section, Dutch test for conflict handling and reflection on interaction within my BSB124 team in this semester will be presented. In general, conflict is the expressed struggle of interconnected parties who perceive incompatible goals and interference from each other in attaining those goals (Dono-hue & Kolt, 1992; Wilmot & Hocekr, 2001). Thus Researchers have identified five conflict handling styles, and the Dutch test for the extent to assess both an individual's intended actions and actual actions in a conflict situation (de Dreu, Evers, Beersma, Kluwer, & Nauta, 2001)

YIELDING

COMPROMISING

FORCING

PROBLEM SOLVING

AVOIDING

According to the result of Dutch test for conflict handling, I have strong preference for all of the conflict handling styles except for forcing. In short, it means I am not that kind of person that will try to win the conflict at the other's expense, I more

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