BSB124 Working in Business PORTFOLIO PART 1

Self-awareness can be considered essentially the bread and butter of all other competencies, it means having the ability to recognise and understand your own emotions while being “aware’ ’of how these can affect work and life. It is highly accepted that people whom are self-aware of their emotions are better able to guide their open lives , as opposed to those who do not this is just another clear example of the importance of understanding and initiating emotional intelligence through work or daily life.

Emotional intelligence (EI) is a critical skill in each area of our life, beginning with the personal life and ending on the work environment. It can improve an individual's social effectiveness, and allow for the better understanding of how our emotions work. “Emotional intelligence involves the ability to recognize and control one's own emotions and the emotions of others and refers to a variety of competencies and skills such as empathy and self-control that affect personal and professional outcomes” (Butler, Kwantes, and Boglarsky, 2014).

“Emotional intelligence is the ability to understand and manage our emotions and those around us, therefore, this quality gives individuals a variety of skills, such as the ability to manage relationships, navigate social networks, influence and inspire others. Every individual possesses different level, but in order for individuals to become effective leaders, they will need a high level of emotional intelligence. In today’s workplace, it has become a highly important

Australian Business Leaders have identified skills that are most important in a business landscape; these include Continuous Professional Development and Communication Skills. In this portfolio I will reflect upon my skill development and learning’s in BSB124 – Working In Business. Through this reflection I will discuss my skills built through the learning of Emotional Intelligence throughout the unit. I will be discussing Goleman’s Emotional Intelligence theory that we have learnt as well as other practical ways of testing Emotional Intelligence. I will also discuss an area of possible improvement of my Emotional Intelligence linking to my future career prospects through my own personal results in the Schuttes Emotional

Every organization that aspires to be successful must address the value of emotional intelligence in the work place. How people relate to each other determines if the organization eventually moves from

This paper will examine the author’s current strengths and weaknesses associated within the emotional intelligence skills which are: self-awareness, self-management, social awareness, and relationship management, and a number of associated competencies such as self-control, adaptability, and self-confidence by analyzing the author’s Emotional Intelligence Appraisal. The paper will provide the audience with an action plan for each emotional intelligence skill which needs improvement and will consist of a number of strategies that will improve the author’s overall emotional intelligence skills.

Emotional Intelligence is one of the topics that gain popularity in business discussion nowadays. To understand what Emotional Intelligence is and how it may help to build a better personality and better worker, this paper is to discuss about to two main competencies of Emotional Intelligence. The first one is the Personal Competencies and the other is Social Competencies. By understanding these competencies, employees gain the knowledge of how to create a better workplace not just for those individuals, but for others around them, as well.

The purpose of this portfolio is to reflect on my effectiveness based on the activities conducted in lectures, tutorials and my experiences in the group presentation task in order to help me learn from the experience.

A recent study conducted by the Consortium for Research revealed that the majority of corporations all agree that having emotional intelligence in the workplace is extremely essential when it relates to being successful. Some companies referred to salespeople who have the attribute of emotional intelligence were able to connect with customers better by better understanding their needs, which successively assisted them in building a trusting relationship with them. They also referred to customer service employees who also had emotional intelligence to handle aggressive situations with angry customers more effectively than those employees who lacked this trait. Furthermore,

One of the strengths I discovered thru self- assessment exercises was high emotional intelligence. It is important part of my character because it provides ability to accurately identify my own emotions, as well as those of others. Such a characteristic allows me to utilize emotions and apply them to tasks, like on the spot thinking and problem-solving. Additionally, it gives me opportunity to manage my feelings, including directing my own thoughts, as well as the talent to cheer up or calm down individuals. As an Employee with a high level of emotional intelligence I have a level self-awareness that helps me to understand co-workers and meet deadlines. I’m not bothered by client criticism and I remain focused on a task at hand to continue working on accomplishing my task, rather than becoming upset and discouraged.

"Emotional Intelligence is a way of recognizing, understanding, and choosing how we think, feel, and act. It shapes our interactions with others and our understanding of ourselves. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. Research suggests it is responsible for as much as 80% of the "success" in our lives." The Effective leader requires a high degree of Emotional Intelligence. In this study, the various skills of Emotional Intelligence can be related with real situations. The various skills of Emotional Intelligence are Self awareness, self regulation, motivation, Empathy, social skill. People with high self-awareness are also able

The global business environment is complex and dynamic. Everyone working in business across the globe is experiencing stress (Singh & Sharma, 2012). Due to the quick pace at which decisions may need to be made, understanding the impact of mood and emotions on decision making is important for leaders (Brabec, 2012). Decisions are made at all levels within the organization, therefore emotional intelligence skills are required for everyone within the company. This paper discusses the attributes associated with emotional intelligence, how these attributes manifest in a workplace environment, a plan to increase workplace motivation, satisfaction and performance is put forth, with a

In our everyday lives, we are constantly interacting with other individuals. These interactions have an effect on our emotions. We have to learn how to identify and deal with these emotions because they have a direct effect on how we deal with issues at work. Individuals can work their way through this process by becoming aware of the importance of emotional intelligence.

This paper is aimed at evaluating my own emotional intelligence while subsequent parts of the paper will discuss how this emotional intelligence affects other aspects of human life like business, religion and politics. In this part of the paper, I will reflect on and demonstrate the skills and the knowledge needed to enable one to accurately see and understand the emotional strengths, weaknesses and nuances of other workers at the workplace.

In contrast with the past workplace challenges and organizational behavior, there is a necessity to understand ourselves and others. Sometimes the stress and prestige can cause an adverse impact on one’s position in the workplace. The ability to deal with our emotions while working effectually with others and at the same time, performing the organization’s expectations are in high demand. Since the employees are an asset, and the organization is expecting a return on their investment, understanding how emotions work and how it impacts one’s capacity is indispensable in accomplishing organizational goals. In the workplace, people often have to work with each other. So the handling of relationships and interacting with others becomes the key to the success of the organization. Managers need to have a combination of skills and abilities such as the strength of will, awareness of self, empathy for others and sensitivity toward others internally and externally. Before one can handle others emotions he/she must first learn to lead themselves. So the question become, how is this done? Coleman’s theory suggest that this can be done through emotional intelligence which is the ability to create, build and maintain viable relationships (Coleman, 1998, p. 14). No one wants to follow the leadership of a person who cannot manage his/her emotions. Let’s look together at three business CEO’s personal backgrounds and use of emotional intelligence. The top chief emotions officers in the U.S.