BSBMGT617A Develop And Implement A Business Plan Assessment Task 2

1659 WordsAug 3, 20157 Pages
Develop a business plan Submission details Candidate’s Name Candidate’s ID number Assessor’s Name Assessment Date/s Time/s Instructions to Students 1. You must accurately complete the Student Assessment Pack. 2. Your Assessor may want to discuss written answers with you to get further evidence of your understanding and to check that it is your original work 3. You need to submit Assessment Cover Sheet for each assessment. 4. You are permitted to use dictionaries and to seek support, as required. 5. Where your work has been deemed as unsatisfactory, you will be permitted to resubmit the assessment. Refer to RGIT reassessment policy and procedure. 6. Unless the assessment task specifically allows pair work or group activities such…show more content…
They are limited by their geographic location, as they currently do not deliver outside of the Sydney metropolitan area. The company has been marketed through direct sales, telephone, internet listings and mail-outs. Through a program of telephone follow-up to ensure customers’ ongoing satisfaction with the business, Fast Track Couriers has an admirable 87% retention rate for existing customers. Although sales and profits have increased each year by an average of 5%, the owners are looking to move forward by delivering to regional areas in NSW. Organisational structure The organisation is family owned, with three family members acting as a Management Board and responsible for approving all business decisions. Managing Director – responsible for daily operational management decisions. Logistics Manager – responsible for the scheduling of the trucks and drivers. 20 truck drivers. 5 office support employees – responsible for administration, accounts, human resources and sales. Strategic plan goals The organisations strategic goal is to grow the business and increase business profits over the next three years by expanding delivery routes to include regional NSW. Operational plan goals Fast Track Couriers will: commence deliveries to regional NSW within 12 months increase sales by 40% in the next three years. Background The owners of the business are not risk takers. They are aware

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