Essay about BTEC National Certificate In Business

This assignment has been produced to provide evidence of my organisations goals & objectives, the evidence provided gives clear distinction between the goals & objectives of my organisation.

Take in and implement better technologies immediately as soon as they have availability, regardless of whether or not there are organisations using them beforehand

3. You are an ambitious manager in the sales department of a company and have just received the upcoming year’s targeted earnings report. You are concerned that top management has set revenue targets for your division that are practically unreachable. However, anticipating a promotion to vice president of sales if your division maintains good performance, you are determined to reach management’s goal. What actions would you take to satisfy management’s expectations and still maintain your

Step 1: Strategic Analysis. City Flowers should analysis external and internal environment and first. By collecting and reviewing of information about firm’s internal processes and resources and external marketplace factors, firm can understand the situation and position well. By using PESTLE to analysis external environment and SWOT to analysis internal environment are efficient.

For Tesco to set its goal and to satisfy all its stakeholders (customers, suppliers, employees, the society) it is important to identify and analyse its five performance objectives. These objectives consist of:

Improve the customer service and make sure the customers give no complaints and make sure they are satisfied with all the services provided by the company and keep close contact with the customers and be very friendly with them and keep them happy. Give the regular customers’ high discount and encourage them to come more often. This is our main goal for us to achieve because we want to make sure the customers are satisfied with our services.

Describe goals and objectives as they apply to business. pg 181-182; wk 6 lecture, pg 1

In this assignment I will be explaining how employee performance within my chosen business, Tesco, is measured and how the results can help with the development of the staff, as well as assessing how the importance of measuring and managing employee performance.

Q5: Define (in 1 or 2 sentences) 5 strategies you can put into place to measure and maintain the personal performance of your staff and yourself in order to meet the operational needs of your company?

The business or organization that I am affiliated with and run on a daily is Mike’s Delivery Service. We are a successful business that has been owned and operated by me for the last ten years in total with a lot of ups and downs in the past two years due to an insufficiency in developing a proper plan via Human Resources as well as conducting an analysis environmentally. The factors that internally and externally affect my business have grown and it’s time to get up to speed on planning effective management plan to factor in things that can positively and negatively affect my business on an everyday basis. Some of the factors that affect my business and my overall success as an owner operator is the employees I hire to help conduct operations. Without proper training to these employees, the overall satisfaction rate of my customers goes downhill due to the lack of knowledge my employees have. Proper training will and should fix these problems internally as well as implementing a strategic Human resource plan.

Objectives can be anything from meeting targets in the agreed time to training staff in the latest technology.

Clear and very much characterized objectives and goals ought to be set up to go about as the perspective for the workers to meet their individual goals. Furthermore, there is requirement for consistent criticism, advancement and coordinated effort, collaboration and correspondence. Thus, this will require to overhaul employees both at group level and individual level of the advance made so far and what is should have been done to accomplish the objectives and goals that have been set up. Such system ought to be went with expand reward and pay that underscores on

performance of the employees. It is important to set specific objectives so that Who, What,

In order to create an effective control process, the organisation needs to determine what it is and where it is going. A mission statement and objectives will help to determine the goals and how to put effective planning in place to meet these goals. Specific timelines and achievable goals need to be outlined so that all employee’s /employer’s understand how their position fits within the organisations plans. It is important to have thorough review processes in place in order to determine if an organisation its targets/goals.

In this assignment I’ll be talking about Tesco’s Human Resource requirements and planning, which is completely different from my previous assignments about Tesco as they were for a different unit which mostly looked at Tesco’s annual numbers etc.