BUS-115 Introduction to Business
Chapter 11 - Motivating and Satisfying Employees
Questions
Pick the ONE best answer for the following 25-questions.
Mark your answers on the front of a Scantron answer sheet (erase all stray marks)
For True/False, True=A and False=B
1. True or False? Motivation is the internal process that energizes, directs, and sustains behavior.
2. True or False? A main discovery of the Hawthorne Studies was that human factors are at least as important to motivation as pay rates.
3. True or False? The piece-rate reward system grew out of Taylor’s concepts of scientific management.
4. True or False? On self-managed work teams, each member learns one specific job and has clearly defined responsibilities.
5. True
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Web-Readings:
21. Which of the statements about the Waning Era of the Middle-class Factory Job article is FALSE?
a. Factory jobs were once a ticket to a world where a working-class job could produce a middle-class lifestyle.
b. GM once employed as many as 80,000 workers in Flint, Michigan; today fewer than 20,000 have jobs.
c. More than 50-percent of Michigan's workers are trade union members, almost double the national average.
d. In the years after World War II, GM had more than half of the US car market.
e. Nationwide, unemployment remains low by historical standards, but sectors of the labor market, especially manufacturing, have been losing in recent years.
22. Which of the statements about the article In Class Warfare, Guess Which Class is Winning is FALSE?
a. According to Ben Stein, the rich pay a lot of taxes as a total percentage of taxes collected, but they don’t pay a lot of taxes as a percentage of what they can afford to pay, or as a percentage of what the government needs to close the deficit gap.
b. According to Ben Stein, someone with an income from dividends and capital gains, pays far less as a fraction of his income than the secretaries or the clerks.
c. The federal deficit for the United States is $434 billion for fiscal 2006 (not counting off-budget items like Social Security).
d. Ben Stein believes that cutting taxes stimulates the economy and increases federal tax revenues.
e. The United States federal government soon will spend over
“Motivation is the process whereby goal-orientated activity is instigated and sustained” (Schunk, Pintrich & Meece, 2008. As cited in Eggen & Kauchak, 2010, p.284). Motivation comes in many forms and can be divided into two broad categories - extrinsic and intrinsic motivation. Extrinsic motivators are external
For the first time since the Industrial Revolution, less than _____ percent of the American workforce was employed by manufacturing.
One of the biggest changes in this new American society was the move from agricultural based jobs, to factory based jobs. People’s lives changed drastically because of it. Families no longer worked as a single unit, but rather each family member went out to work and bring money to the family. However,
4. The global economy of today has made it easier for employers to pass labor cost increases on to consumers by raising product or service prices.
The federal budget deficit is a much discussed and little understood subject in American politics. The current recession has dramatically decreased tax revenues, driving the United States federal government to increase spending in an attempt to stabilize the economy. As a result the current federal deficit is at over $1.3 trillion dollars. This is approximately $47,754 per U.S. citizen or $137,552 per U. S. taxpayer (U.S. Debt Clock: Real Time, 2012).
The total U.S. budget deficit for this year is estimated to be $514 billion, compared to $1.4 trillion in 2009 (The Budget and Economic Outlook: 2014 to 2024, 2014). Over the last few years, the federal budget deficit has declined, and is projected to continue to decline this year and leading into 2015 (The Budget and Economic Outlook: 2014 to 2024, 2014).
3. Why did the New Mexico Department of Transportation start offering passengers free public 4G WiMAX Internet to make public transportation more attractive to commuters?
During the great recession era that began in late-2007 and lasted until mid-2009, the labor market took a major loss. The reasons that caused the labor market to plummet during this time frame were due to unemployment, a decrease in income and lack of education. Despite the efforts from the government to help as much as possible, the labor market had taken the worst hit and was at its lowest since the last three decades. It is important for everyone to understand what a weak labor market can result in. In this paper, I will discuss these findings and what impact they had on the labor market to weaken it to such a low point.
There are one hundred questions on this exam which makes up forty-five percent of your overall grade. I would suggest that you also write your answers on your exam in addition to your Scantron as you will be allowed to keep the
The effects of the Depression were very evident soon after the crash when most of the auto companies that began in the roaring 20’s died. (Miller-Wilson) The remaining companies Ford, GM, and Chrysler, otherwise know as the “Big Three,” became dominant soon after the stock market crash, and even these companies had to cut hours, wages, and lay off workers. (Duchardt) Of the these three companies GM was dominant. GM offered more models than its rivals and kept up-to-date with current technology. These companies would have to continue innovating and attracting consumers to stay
Though inventions like the cotton gin have made farming industries larger these inventions come with a cost. A job that could have required ten men is now done with one machine leaving many people without jobs. To the growing middle class and businessmen, such as yourself, life might not look so bad, but for the lower class life is
Even as industrial production has grown, the economy has shed seven million manufacturing jobs since 1980. Manufacturing’s share of employment has shrunk to 8.5
b) In a cluster, the wage is fixed and the firm’s workforce is variable because the
Baron (1983) says that “motivation is a set of process concerned with a kind of force that energizes behavior and directs it towards achieving some specific goals” (Baron, 1983, p. xxx). According to Kreitner and Kinicki (2001, p.162) motivation represents “those psychological processes that cause the stimulation, persistence of voluntary actions that are goal directed”. Consequently, these definitions lead to the assumption that motivation is something evolving from within an individual as well as the individual being influenced by external factors.