BUSN460 Week 8 Team Final Paper

A SWOT analysis is a tool used to identify the strengths, weaknesses, opportunities and threats of an organization. A SWOT model measures what an organization can or cannot do as well as the possible opportunities and threats. This is done by taking data from the organization’s environment, analyzing the information and separating it into the internal (strengths and weaknesses) and external (opportunities and threats). When this is completed the analysis can create a plan for the organization to achieve its goals, and identify what difficulties must be overcome to attain

It is clear that CanGo did not have any type of formal strategic plan for moving forward. All the members of the planning team needed to be on the same page. Andrew, the company’s Director of Marketing, just seemed to be thinking about having fun. “I know this is a hard concept, but we’re talking about fun. You know fun? Remember when you were young?” (Prentice Hall, 2002) while Ethel, the Director of Accounting, was concerned more about the financial aspects of online gaming, how it’s going to impact the organization, and where it is going to take the company. Elizabeth, the CEO and company founder, needs to have another meeting with the key members of all the departments and pay attention to her staff’s concerns pertaining to the online gaming venture before moving any further with the online gaming plans.

SWOT Analysis: A tool for examining a company and its environment. Defines the company’s strengths, weaknesses, opportunities, and threats

These operators could answer basic questions and could even be trained to deal with other issues that customers may face. Another common complaint is the lack of customer service phone number on the website and shipping containers. This is easily fixed by making sure that the phone number is easily available to all that need it. The company’s website scored rather well according to the “Mystery Shopper” report in the company’s intranet. Basic complaints were posted by the secret shopper regarding the site itself, but these were mainly opinions and personal preferences. The issues noted came in the shipping side of the order fulfillment process and many are noted within the “Employee and Product Flow” memos as posted by Jack. Bestsellers account for 20% of CanGo’s business, and these titles are normally stocked within the warehouse. This leaves 80% of titles that customers order that are not in stock at the time of purchase. These titles are either ordered from the publisher or from a third party vendor whom sends them to the CanGo warehouse, and then relabeled and sent to the final purchaser. This process can take several additional days of order fulfillment, and therefore can create a customer service issue. Further into the notes it mentions that orders are held until complete, meaning that if a customer orders three titles and two are in stock, those two do not leave the

University of Phoenix . (2015). Ballard Integrated Managed Services, Inc. . Retrieved from University of Phoenix , QNT/351 website.

This consulting report concerns CanGo’s attempt to establish new business ventures to enhance the vitality of the organization through entering the enormous electronic gaming industry that is rapidly expanding. There is a significant amount of demographics that will embrace the virtual world of On-Line Gaming, since electronic entertainment has been revolutionized through increasing access to interactive online gaming with access to high-speed internet. Thus more, global games industry revenues were at 60.4 billion in 2009 and expected to rise to 70.1 billion in 2015. The value of this proposition is to increase revenues, increase speed, expand

My recommendation for CanGo would to be research the online gaming to see if they are ready to compete with the best. Rethink their vision of the online gaming

Based on a market overview (United States Online Gaming, 2002,p. #5), besides online gambling, the market for online gaming remains to encounters a remarkable progress due to the rising statistics of population with the availability of the Internet. Online gaming is currently a main sector of the overall gaming business. CanGo’s main goals are to provide an excellent customer service and to develop its market value. The capability to deliver a high quality online gaming services of CanGo indicates a major classification an appropriate technology to fulfill its innovation, learning and customer service perspective.

The intention of this report is to identify issues and provide recommendation to improve CanGo’s, implementation for their new gaming products. The recommendations have been determined by analysis done on internal and external operation performance for the company’s executives. The results indicate that there are changes required for operational improvements, upgrades for software and hardware for efficient online gaming, there should also be improvements in the areas: of customer service, shipping, delivery, the creation of a clear Vision Statement , Mission Statement, Objectives for Financial and Non-Financial Goals.

SWOT Analysis is a simple but useful framework for analyzing your organization's strengths and weaknesses, and the opportunities and threats that the company face. It helps you focus on your strengths, minimize threats, and take the greatest possible advantage of opportunities available to you will giving you the opportunity to ward off possible threats from external sources.

CanGo is a small-sized company that retails a variety of products and services, ranging from books and videos to online gaming services. CanGo has had problems in the past with market strategies and formal planning. Liz, the founder of CanGo, and management would like to expand into the online gaming market. Our company, Quality Management Solutions, is writing a business plan on how to assist them the planning process of implementing a storage and retrieval system for online gaming. We will go over the features and benefits of the companies that we have researched and give them the recommendations on which one we believe will best fit their needs. We will also be assisting them on how to implement this system to get

appropriate resources. Using SWOT analysis helps to gain the maximum out of the future opportunities by leveraging its strengths and alleviate the threats by working on its weakness. It is a tool for verifying and analyzing an organization or company. It helps to concentrate on key issues. Opportunities and threats are external factors. Strengths and weaknesses are internal factors. Strength The following are the greatest strength of this CRM software platform

In a business context, the SWOT analysis enables organizations to identify both internal and external influences. Outside of business, other organizations have found much use in the method's guiding principles. Community health and development, education, and other groups have used the analysis. SWOT's primary objective is to help organizations develop a full awareness of all the factors, positive and negative, that may affect strategic planning and decision-making. This goal can be applied to almost any aspect of industry.

MEASURING PERFORMANCE V/S ACTION PERFORMANCE APPRAISAL OBJECTIVES OF PERFORMANCE APPRAISAL PERFORMANCE APPRAISAL AND COMPETITIVE ADVANTAGE APPRAISAL PROCESS METHODS OF APPRAISAL MANAGEMENT BY BJECTIVES(MBO) LARSEN AND TOUBRO, HUMAN RESOURCE DEVELOPMENT— PERFORMANCE APPRAISAL SYSTEM ASSESSMENT CENTRES 360-DEGREE FEEDBACK APPRAISE THE PERFORMANCE PERFORMANCE INTERVIEW GUIDELINES FOR EFFECTIVE APPRAISAL INTERVIEW

The latest mantra being followed by organizations across the world being – "get paid according to what you