Bad Faith Litigation Case Summary

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Overall I found Kinsale’s claims department to be an average claims operation; as a matter of practice, Kinsale has instructed their claim staff, as a protective measure, not to document their claim files with any opinion related statements with regards to liability, damages, file direction and-or claim value. Kinsale is of the opinion; Bad Faith litigation is occurring with greater frequency against insurers. That all insurers, are under a constant threat by the plaintiff’s bar, who are looking to expose carriers through discovery to Bad Faith litigation and seeking to identify any missteps in the claims handling process. Consequently, Kinsale has a heighten sensitivity to Bad Faith litigation, restricting their claims staff from posting any
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