Essay about Bandon Group Part 1

Goals in the company are to find the right product for the customer’s particular needs and build a relationship with the customers

• Develop information systems-related activities to maximize the business value within and outside the organization.

Gather information about its potential and current customers, this helps to understand the customer, improve their services and make more informed decisions hence reducing risk.

4.What new internal IT capabilities will have to be developed in order to create an IT department to support AgCredit’s future business architecture?

Increased and competent product knowledge will ensure financial and customer focus targets are met. A dedicated attitude is

The recommendations that I would give is to expand the changes that the company has put into place. I would continue to try to come up with applications that streamline the process for all involved. The ideal outcome would be doing double the service calls that an employee can do in a day, and produce twice the amount of leads for sales reps.

This measure involves more than simply collating a list of customers' names and contact details. A company must understand their customers to tailor the contact, buying preferences and

4. What new internal IT capabilities will have to be developed in order to create an IT department to support AgCredit’s future business architecture?

The IT department could outsource some activities to reduce some of the workload. They could also centralize some IT decisions to better align IT with the business strategies and provide more support to the affiliates.

• Meet regularly with other departments’ heads- Sales- HR-Accounting-Marketing-Customer Service-Institutional trading-R&A-Client Services to communicate IT strategies and projects. Gather feedback from other departments regarding current needs. Be sure that all departments are aware of an IT strategy and that all future projects and initiatives must fall within this strategy.

*Integrate all areas of sales support and get rid of the industry centered structure of proposal support. BPS has relied on the unique industry-centric organization of their sales support and salespeople for competitive advantage. Customer surveys to gauge how much they actually value the industry niche approach could be useful in determining what effect any

• Relationship buyers – large companies with potential of repeat business, had a team of outside and inside sales rep to manage the relationship, having access to online info, about the customers entire purchase history.

This paper will discuss the processes and pitfalls faced by Information Technology managers in today’s world of business. Today’s IT managers need not only be savvy about existing equipment and upcoming technology; but must also understand the budget issues they face and how to properly address them. The IT manager is asked to look into a crystal ball and predict what products will be beneficial and which requirements can be cut from the budget. They must be able to differentiate between the new shiny fad and products that will be a true asset to the company’s visions and goals. An IT budget can no longer be a static number on the company’s finance sheet; it must be a clear vision of the department’s future spending while falling in line with the goals and expectations of the company.

2. Then we need to understand the customers with whom we have been successful and why.

Approach – A detailed analysis was carried out to consider how the organisation has adopted a customer-oriented approach as their key strategy for improved business. This includes factors like increased loyalty of the customers,