Bank of America- Case Study

These advantages led the smaller businesses to concentrate on convenience locations, better customer service, reduction of banking fees, waiving of ATM fees and the ability to cross-sell extra products and services. According to the research, in 2009 the consumers chose their banks based on traditional criteria, such as low account minimums, competitive rates, and convenient locations. (Case, pg. 2)

1. What is their business strategy to grow profitably and compete over the long term?

• What is a case interview? The Case Interview • What specific skills does it assess? • How to prepare for a case interview? • An interactive example.

Strong intro: Advocate is addressing necessary points during into- appreciation, disclosure, intro, name, concern. (adjusting tone appropriately)

Ever since the Consumer Financial Protection agency was born under Dodd-Frank , Senator Elizabeth Warren has been a advocate for Financial reform. Warren has advocated breaking up larger banks, so American does not fall into the "to big to fail" trap again. America should not be in a position, that citizens have to bail them out of a finantual disaster that they created. Warren wants jail time for presidents and managers that abuse the system. No more slap on the wrist for these white collor crimes, is Warren's motto.

Mr. Chen came to our office just now to deliver a document. He wanted to make an appointment with you on Monday afternoon. He said he would like to discuss with you whether we should send an attorney letter to BOA and Wells Fargo regarding his case.

In the year eighteen fifty-two, two men by the names of Henry Wells and William Fargo chose to establish a monetary administrations organization that we know today to be Wells Fargo (Wells Fargo, 2017). Before establishing the organization, Mr. Wells and Mr. Fargo chose to ground their organization in five standards which turned into their five essential esteems. Their first esteem being "individuals as an aggressive esteem" which implies an association with a colleague will prompt a superior association with the clients. Second "morals" Wells Fargo prides its self on being a straightforward organization and having nothing to cover up. Third, "what's ideal for the clients" as indicated by the Wells Fargo Website this esteem is characterized as ensuring clients' private data (Wells Fargo, 2017). The fourth esteem is "assorted variety and incorporation" which implies Wells Fargo advances the enhancement of its organization and customers while including pioneers all through the organization to decide. The last guideline is "administration" which implies learning and serving their vision.

SUPPORT DOCUMENTS: Two Pages Transaction History, Two Pages Cardholder Dispute Forms, TD Bank Cover Page.

In the article, Bank of America ordered to pay $2.2 million to 1,000 black job seekers it discriminated against written by David Knowles there was a major issue regarding racism. This written piece discussed the court case against Bank of America and how this corporation was ordered to $2,181,593 in back wages and interest to 1,147 African Americans that were denied jobs. This bank’s office branch in Charlotte, NC had discriminated against blacks in 1993 and again between the years of 2002 and 2005. This case was first introduced in 1997 and settlements were not concluded until late 2013.

Bank of America is a bank and financial holding company. It is a financial institution that serves individuals small and large business, large corporations and the government. The bank offers banking, investing, asset management, risk management, and other financial services. Through its subsidiaries and other nonbanking subsidiaries in the United States and international markets it provides six major segments. They are Deposits, Global Card Services, Home Loans and Insurance, Global Banking, and Global Wealth & Investments Management. The company is headquartered in Charlotte North Carolina and employees more than 283M people.

Bank Of America - Yes, you earn cash back from Bank Of America. You get 3% off on gas, 2% at grocery stores and wholesale purchase, and 1% of every other purchase for the first $2,500 in combined grocery/gas/wholesale purchases. Bank of America is a 0.02% interest rate. Bank of America also has a 0% annual fee. You can get a percentage of your cash back as well.

After Wells Fargo acquired Wachovia they added 12 different legal issues in three years to their already cumbersome legal actions. Therefore, Wells Fargo had to participate in a transitional and transformational change to help decrease the amount of unethical behavior that Wachovia and Wells Fargo had been participating in. Furthermore, during the changing process Wells Fargo leadership had to take into consideration a plethora of factors to include who needed to change, who was going to oversee the change, what needed to be changed, why the change needed to happen, how the change would happen, the scope and the amount of time the change would need to take place. Until recently, the Wells Fargo organization had

Bank of America was founded in 1904 by Amadeo Peter Giannini when he opened the bank of Italy in San Francisco, it later developed to what we now know as Bank of America. In1958 Bank of America issued its first bank credit card(Bank AmeriCard). Bank America's most substantial purchases was in 1983 the purchase of Washington State Bank. Bank of America became the first bank to offer Coast to Coast operations in the United States and expanded to New England with the acquisition of Fleet Boston Financial Corporation in 2004, by the early twenty-first Century BOA was operating more than 5,500 Bank branches 20 US states in which they conduct corporate and Investment Banking in numerous countries worldwide. Its merger with MBNA Corporation in 2006

JPMorgan Chase & Co. and the Council of State School Officers have stepped in to help battle the unemployment issues plaguing the nation. During a conference in Washington on Jan. 11th, they announced $20 million in grants dedicated to “dramatically increasing the number of students graduating from high school prepared for careers,” writes Mark Silva of U.S.News. There are 10 states set to receive $2 million each to help boost their educational prowess, and they are the following: Tennessee, Kentucky, Louisiana, Massachusetts, Nevada, Wisconsin, Rhode Island, Ohio, Delaware, and Oklahoma.

The American Express company also known as Amex, it is an American multinational corporation. The company was eventually started as an express mail business in Buffalo, New York. It was formed as a joint stock corporation through the merger of express companies owned by Henry Wells( Wells Company), William G. Fargo (Livingston, Fargo and company)and John Warren Butterfield (Wells, Butterfield and company).