Barnes & Noble - Business Analysis

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E-business Analysis


1. Value Proposition

Barnes & Noble, Inc. operates as a content, commerce, and technology company in the United States. It provides access to books, magazines, newspapers, and other content through its multi-channel distribution platform. The company sells its products directly to customers through its bookstores and on Barnes & Noble conducts its online business through Barnes &, one of the Web’s largest e-commerce sites, which also features more than 3 million titles in its eBookstore. Through Barnes & Noble’s NOOK eReading product offering, customers can buy and read eBooks on the widest range of platforms, including NOOK eBook
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Market Strategy

The Company 's strategy is to increase its share of the consumer book market, as well as to increase the size of the market. The operating strategy is focused on increasing its customer base and rapidly extending its brand. B& has pursued a strategy of focusing on the sale of a broad range of knowledge, information, education and entertainment related products. To be consistent with the goal to be recognized as the most innovative and customer-focused of e-commerce merchants, the web site has been designed for simplicity and to reflect the completeness of its product selection while providing personal and gratifying experiences for customers. In addition, meticulous efforts are directed at strengthening and expanding strategic alliances with third-party websites and content providers to attract users to its online stores. Marketing agreements with major Web portals and content sites, such as America Online ("AOL"), Microsoft and Lycos, have extended brand and consumer exposure to its online stores. Using the network of over 500 Barnes & Noble retail superstores and its relationship with Bertelsmann, one of the largest integrated media companies in the world, will help gain a significant advantage in cross-marketing and co-promotion programs, as well as, negotiating with online portals, distribution partners and media companies. Recently,

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