Barriers to Communication

5413 WordsSep 6, 200822 Pages
Barriers to Communication and Causes of Communication Failure in Businesses Barriers to communication can occur if the recipient has failed to convey the meaning or / and the importance of the message. · Sender breakdown – too much information is being sent, so the recipient misses key points. Also, language can be difficult to understand, as it can be too complex. · Method breakdown – when information is very detailed or complicated, then written instructions are better than messages which can be misinterpreted. · Recipient breakdown – the recipient deliberately makes a choice to misinterpret the message because of their attitude to either the sender to the message at hand. Other problems with communication could be: · Long…show more content…
Gave me very poor service." "Well, then," said the townsman, "you'll find them pretty much the same here." 3. Emotional barriers One of the chief barriers to open and free communications is the emotional barrier. It is comprised mainly of fear, mistrust and suspicion. The roots of our emotional mistrust of others lie in our childhood and infancy when we were taught to be careful what we said to others. "Mind your P's and Q's"; "Don't speak until you're spoken to"; "Children should be seen and not heard". As a result many people hold back from communicating their thoughts and feelings to others. They feel vulnerable. While some caution may be wise in certain relationships, excessive fear of what others might think of us can stunt our development as effective communicators and our ability to form meaningful relationships. 4. Cultural barriers When we join a group and wish to remain in it, sooner or later we need to adopt the behaviour patterns of the group. These are the behaviours that the group accept as signs of belonging. The group rewards such behaviour through acts of recognition, approval and inclusion. In groups which are happy to accept you, and where you are happy to conform, there is a mutuality of interest and a high level of win-win contact. Where, however, there are barriers to your membership of a group, a high level of game-playing replaces good communication. 5. Language barriers Language that describes what we want to say in
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