Barriers to Effective Communication

Besides, there was no evidence that he actually agreed that day to keep anything confidential. He never agreed on the phone that he would

Through all of the technical information, one looses the sense of urgency when reading the memo. It does not seem that any points were strongly stressed in the letter. The author did state what action needed to taken, but there was not emphasis placed on the urgency.

In the first situation (Tennan,75/76), the member of the board of trustees Mr. Smith lets the president of the University know that she had spoken inappropriately to her secretary. Mr. Smith claims that since she is the president, so she should have been more direct with her secretary. What he probably saw in her is lack of confidence and power. In this case I agree with the member of the board of trustees Mr. Smith. I strongly disapprove her indirect style of communication towards her secretary by telling her “Do you think you could…” and “…would you please do me the favor…” (Tannen, 75). Instead, she should have said in a direct style something like “I just finish drafting the letter, now type right away and hold all calls while

14 Peter is working on a project. He feels that the parameters need to be changed to meet client specifications. First, he must talk to his immediate supervisor, who will then discuss the issue with her department director before any change can be implemented. Peter is most likely to be a part of the ________ type of small-group communication networks.

When Complainant Jordan stated that he was talking to the entire staff in attendance, Respondent Cook became animated with his hands, breathing hard, and loudly demanding that Complainant Cook “give me an example” of one time, I did not respond. When Complainant Jordan gave an example, Respondent Cook “curtly”stated that he did not need to respond because the email did not pertain to him. Respondent further stated that Complainant Jordan had previously stated that he did not always read his own emails.

Supervisor Russ Brown exhibited three different types of communication to Tom and his employees. First, he sent out a message that he was a reasonable and flexible supervisor using oral communication and as a result Toms start time changed three times within the first two months of employment. Equally important, these characteristics were communicated in written form following the two other incidents when Tom’s tardiness was an issue. In addition, Russ demonstrated nonverbal communication to all employees, including Tom, that chronic tardiness would be tolerated. Despite Russ’ oral communication to Tom that he was flexible and would work with him by changing his start time, the nonverbal communication in these meetings fueled Tom’s lack

The biggest barrier to effective communication lies with Tom Ballard. He has done nothing but absolutely stonewall Leigh in her attempts to improve passenger boarding. He cites that eh is too busy, that he doesn't have time and that her methods were all wrong. While this all may be true he could have had the courtesy to tell her what her thought. Tell her that he believed that she was going about it the wrong way. Knowing that she could have dropped the project all together or adjusted her ideas. Instead this lack of communication lead to the point where supervisors had to get involved. Terrible showing for anyone in a manager position.

Yes, the manager communicate a message to Tom. Russ was trying to remind Tom of the rules given by the company but the repeating pattern of Tom’s lateness lose the respect by Russ. The fact that Tom has always report late for work and it should be addressed properly.

Jean Fenster one of the associates who worked with Mazey on few deals was asked to complete an assignment which would typically take three days to finish, she was assigned the assignment at 8PM and was asked to submit by next day morning. Fenster put her best efforts to prepare the report and she presented it to Mazey the very next day. Mazey questioned every assumption Fenster had made, countered every explanation she offered in a derogatory manner, and nitpicked her work for an entire hour. He then asked her to redo the work based on information he forwarded via email. The email had sufficient information for completing the assignment and it also indicated that the assignment was due in two weeks. Failure to communicate necessary information is one of the root causes for Frazer to believe that Chip is not good in managing people and also work.

After sending a memo, he received only one response, and that was of ignorance to the threat. Put simply, Kelly was neglected and ignored by his superiors, and his warning went unnoticed.

The bulk of the issues as I understand them are finding a manner to properly address the practice your company has been performing in regards

Her reasons for asking him on the case, however, are not convincing. She hasn’t even started the investigation, so why she would contact him now isn’t clear.

In this case, there is an issue with the delegation process and the chain of command. Harry should have re-directed Tom to Luther. Although Harry gave Luther the authority to give time off he didn't allow Luther to fully take on the responsibility. Tom should have followed the chain of command and went to Luther first and if there was a problem that Luther couldn't fix then he should have gone to Harry. Harry should have been the last result because there are better things he could be doing with his time, if this wasn't true he wouldn't have delegated Luther to manage the time-off requests.

him and told him to quit the investigation or else. They gave him an offer either to quit

“Ah, speak, and I shall listen with great intent.” Neither of these powerful men’s minds were working properly, this increased the risk of making a faulty decision.