Barriers to Effective Communication for Nurses Essay

In health and social care effective communication a key skill all professionals should have when working with families, carers, children and young people. Having this skill helps to build trust it can also encourage the individual to use the services. Effective communication is essential when trying to establish and maintain relationships and it is a process that involves listening, questioning, responding and understanding. However there are many barriers that can effect how effective the communication is a few examples of these barriers could be: language, personality, visual or auditory impairment or a disability. In order to over come these barriers there have been many advances in the strategies that can help in situations where the

The main claim to this paper, is to prove, to have effective communication with patients and their

Communication involves the exchange of messages and is a process which all individuals participate in. Whether it is through spoken word, written word, non-verbal means or even silence, messages are constantly being exchanged between individuals or groups of people (Bach & Grant 2009). All behaviour has a message and communication is a process which individuals cannot avoid being involved with (Ellis et al 1995).

The hand over process of communication between nurses to nurses is done with the intention of transferring essential information for safe, and patient centered care. Traditionally, this shift report has been done away from the patient’s bedside, at the nurse’s station, or other place like staff’s room. In addition, the shift report used to be delivered through audio recording of the patient’s information. These reporting mechanisms did not include face-to-face reporting of the patient information, nor involvement of patient. Therefore, information regarding the patient’s care was not shared with the patient, leaving them out of his/her own care plan. Recent studies and development of Patient Centered Care Philosophy have challenged this belief of giving a report away from the patient. Tan (2015) said, “Shift report must not only be restricted in nurse to nurse communication, but it must involve patients as the recipients of care” (p. 1). Incorporating the patient into the end of shift report is essential for providing patient centered care and patient satisfaction. Nurses at the St Jude Medical center in the acute in-patient rehabilitation unit are not exceptional. Most of the end of the shift report between nurses are still done away from the patient. Aim of this paper is to make a change in the work place, which is the process of giving end of shift report at the bedside incorporating patient and families in the acute in-patient rehabilitation unit at St Jude Medical

Effective communication is crucial aspect of nursing yet too often is placed low on the priority list, especially at shift change. Information related to the care of patients is frequently disseminated at a crowded, noisy nurse station with several nurses rushing to leave and others attempting to get the information necessary to plan care and limit the constant distractions. It is this interaction that allows for information vital patient safety information to be communicated including the acuity of patients.

As a manager of a large residential service and working with a varied range of groups and individuals, communication is a vital part of how we care and support the people we work with. Communication affects my work setting in many ways, with the service user, their families, friends, social workers, counsellors, support services and medical professionals that we work with. The way that this can be done is in person, body language, telephone calls, text messaging, emails, group work, literature and written correspondence.

This essay will highlight one of the key concepts of nursing .The concept that will be discussed in this essay will be communication, the reason for this chosen concept is that communication plays a vital role in everyday occurrences which defines how a situation is perceived by yourself, others and how communication is effectively handled . There will be a definition on what communication is also an evaluation of the chosen concept will be explored throughout this essay.

1.1 Apply relevant theories of communication to health and social care contextsAccording to George Gerbner,he describes the three main branches of communication studies as;

Communication is all types of communicate with each other .We can communicate by speaking, there are several languages, we can send messages,written, letters,magazines ,and books. To people who can not speak, have nonverbal communication, messages, eye contact,body language .

The employee reported by nursing staff members utilizing an unprofessional demeanor, confrontational, provides poor communication and work performance in her role as a PCS working on the unit. Staff reports it's difficult to communicate with her during shift report, she does not perform shift rounds, and frequently leave her patients soiled and in a clutter environment.

Communication and interpersonal skills are closely related in the nurse-to-client professional relationship. There are several different types of communication in professional nursing. They are written communication, verbal communication and nonverbal communication.

Holistic healthcare demands interpersonal collaboration within the nurses and the community for the excellent care of the patient. For example, for a patient suffering from a mental disorder, it is necessary for the nurses to collaborate with each other as well as with the social workers assigned to the patient and his family, which is true if the patient is also a guardian. (Wagner, Liston, & Miller, 2011). The nurses will have to take medical care of the patient while the social worker tends to his social needs such as the welfare of his family. Therefore, it is imperative that the nursing and social work personnel have good communication skills. Communication enhances teamwork that will lead to the caregivers sharing insights and ideas with

1.3 Review methods of dealing with inappropriate interpersonal communication between individuals in health and social care settings

This is an analysis of a taped interview between a nurse and a patient who is taking pre-employment medicals. The information given during the interview, including her name, Pink Cloud is fictitious because of the need of confidentiality. During the interview, objective and subjective data will be collected. The areas of communication focused on in the analysis are verbal, questioning and listening skills. Analysis will be made and later suggestions and recommendations will be made on how to make improvements in the future. To achieve this, direct quotations from the will be used to make references to the three theories being analysed and will be supported by the literature.

Mr. Comer was admitted to his local community hospital for respite care. He has suffered multiple, acute strokes in the past, which has left him with severe disabilities. These include paralysis rendering him immobile, aphasia (speech loss) and dysphagia (swallowing difficulties). He relies on carers for all normal activities required for daily living (Roper et al 1996) and is advised to have a pureed diet and thickened fluids.