Basic Types Of Software Maintenance

Overall, the complete redesign can be applied to the software development process which aids in reducing costs, reducing cycle time, improves

As stated in this case, the customer services business has grown doubled in the past five years as the advancement of technology allowed employees to investigate most software and hardware system faults from the center through remote monitoring. However, as the business grows, there are possibility of increasing work load and pressure that causes the rise of those negative feedbacks from both customers

Responsible for debugging the issues in applications deployed in production, UAT and fixing the errors using problem and change management process.

Through use of the Home Maintenance program the user The correction to this problem is a Home Maintenance Program that homeowners can simply log into and answer a few yes or no questions to receive a list of tasks so they can view what will that require completion

(Hint: think back to class where we discussed the sequence of activities that must be included in preparing for upgrades and installations)

For the system support, we will have a help desk to help customers with order processing, undelivered orders, etc. We will then need to setup a plan for maintenance tasks. Corrective maintenance will be to diagnose and correct any problems as reported by customers. Adaptive maintenance will be to make changes to the website, such as changing the design layout if needed. Perfective maintenance will be to make sure the system runs as efficiently and reliably and possible. Finally, preventative maintenance will analyze where problems may arise in the

This can include the ability to troubleshoot issues, fixing equipment and testing equipment. Troubleshooting is the process of isolating the cause of a specific problem when something is not working as intended. This could be testing all components in the set-up to find the specific piece of faulty equipment and quickly and efficiently making repairs. These repairs could include replacing fraying cables and fixing or replacing faulty equipment. It is also the engineers responsibility to conduct general maintenance such as cleaning and replacing worn parts.

M3 - Report of how to evaluate how the maintenance procedures carried out in tasks 3 affect the performance of the PC

Reducing errors and mistakes is important because it shows our internal customers that we care about them and their business relationships with us. Processing requests quicker displays our caring nature for our customers and their needs. Improving these processes helps show that we are an organization that

A non-conforming defect is a problem that exists within any organization whether it is product oriented, customer oriented, or supplier oriented, it plays a major role in the manufacturing or service industry as it affects building a product or answering a customer complaint. “Non-conformances require documentation that consumes 25 to 40% of the quality budget as an industry norm” (iSixSigma, 2009). When a non-conformance record is routed back for incorrect or inaccurate information (documentation issues), this can lead to additional costs, delays in delivery of the final product, displeased customers, and possible loss of market share.

Sometimes a defective product can be fixed. This often the case with automobiles, appliances and energy products. In these instances, items should be repaired promptly. Schedule the fix at the convenience of the customer rather than the repair technician. The number one mistake companies make during repair recalls is failing to keep the customer's needs at the center of the process. When faced with a repair recall, getting the right parts to the right places and fixing problems quickly is

Maintenance and support of the application is required on an on call basis because the project has already budgeted time for the staging phase during which the application is tested for data integrity and functional and requirement accuracy. In case there is any need, the assigned develop work to resolve the issues based on time and material basis. This saves the budget and uses resources only if required.

Three types of maintenance plans include: preventative, corrective, and adaptive maintenance which improve the data quality. Activities to improve data quality include database backups, integrity checks, optimizing the index. Preventative maintenance incorporates creating and continuously maintaining daily and/or weekly backups for data loss prevention, corrective maintenance ensures system errors are corrected. One activity associated to corrective maintenance includes resolving deadlocks, which occurs when two or more tasks permanently block each other. Adaptive maintenance includes enhancing system and database performance via based on utility assessments and optimized queries to improve performance. (Coronel, Morris, & Rob., 2013).

In these three and half years of study, I have strived to maintain an approach of expending independent effort in all my endeavors. Learning by myself and sharing my knowledge with others has been most worthwhile, when comprehending a concept. My interest in Software Engineering arouse when I was in my second year of under graduation. I believe that Software Engineering is the application of disciplined, systematic approach to the operation, development and maintenance of software. The discipline of software engineering that increased my interest towards this field is it covers tools, knowledge and methods to define software requirements and to perform computer programming, software design, user interface design, software maintenance tasks and software testing

Maintenance of a software system is a challenging task. Moreover, if changes are made in the software it is necessary and important to analyze the effect of these changes on the system since they are not readily known in advance. Projects are influenced significantly by the changing technologies and customer at the same time. Hence, to assess the impact of the changes done to the existing system we need to carry out impact analysis. It is a task of identifying the right object to modify to accomplish a change that is, estimating the potential consequences of carrying out a change. It is a technique designed to unearth the unexpected results of a change in organization. Our project deals with the impact of a change