SWOT ANALYSIS STRENGTHS * Location Proximity * Strong brand awareness * Never-ending focus on fun combined with their commitment to innovation and a quality customer experience is important when you are considering investing in a business * More than 1000 flavours of ice-cream in the library include low fat and no sugar ice-cream * Provide several services for different age groups WEAKNESS * Expensive compared to competitors prices OPPORTUNITIES * Market for expansion * Can push sales to hotels and resorts in the nearby localities * Provide party packs THREATS * The number of competitors increasing including the traditional competitors * Emerging competitors with cheaper alternatives …show more content…
* Sold tickets for rock concert ‘Rock ‘n India’, designed along the lines of international rock festivals, held in Bangalore in March 2008. * In March 2009, Pizza Hut & Baskin Robbins launched an offer that provides Pizza Hut patrons an opportunity to sample a range of Baskin Robbins ice-creams, on placing pizza delivery orders. * Baskin Robbins also advertises and promotes itself through various movies and television shows. * It also distributes pamphlets and advertises in the newspapers about its various promotional offers. V. PEOPLE * There are 3-6 employees, one manager and other staff members * The staff are recruited and trained by the manager(the training is on the job and mainly consist of customer relationship and the serving) * They have 2 daily shifts VI. PHYSICAL EVIDENCE * Approximately 250 square feet outlet * Music being played * The ambience is light golden colour with yellowish lamps * Display of different ice-cream flavours * Different product pictures are displayed on the walls and behind the counter * There are around 5-6 seats for the customers * There is less privacy to the customers ANALYSIS OF THE CONSUMER SURVEY 1) Thinking of this visit, how satisfied were you with your overall experience at Baskin Robbins? (a) Extremely dissatisfied (b) Dissatisfied (c) Neutral (d) Satisfied (e) Extremely satisfied Majority of the customers selected the option of
While doing some research I found that a franchise agreement is a binding legal contract that is signed between a franchisor and franchisee. A franchisor is the company owning the rights to grant franchises to franchisees, while a franchisee is a person or entity who is given the right to conduct business by a franchisor or licensor. The most important definition however is that of a franchise which is an authorization granted by the government or company to an individual or group allowing them to carry out certain commercial activities.
Going back centuries, producers have been advertising to make a profit from their products. More recently, billboards have been one of the key forms of advertisement and can be spotted all along the side of the major roadways. They can reach a large amount of people and they are intended to do so in a quick manner- while the viewer is glancing outside his or her window. Buc-ee’s, Geico, and Chick-Fil-A, three extremely unique companies, make for the perfect billboards to analyze; when observing, how they grab the viewer’s attention, who the billboards are intending to reach, and the information that each provides, one can reach a conclusion upon the efficiency of billboards.
Once Job Analysis is complete, the next step is to define the responsibilities of the candidate to meet the needs of the position. Job description is basically a list of the tasks required of the employee holding the particular position defined in the job analysis. A Complete job description will include level of responsibility and the expected outcome. Once these attributes are defined and documented, finding the ideal candidate will become easier and more precise.
Walgreens was founded in 1901 and provides convenient access to consumer goods and services, pharmacy, health and wellness services (Walgreens.com). Walgreens has a conglomerate diversification business strategy which means they expand not only in pharmacy services but unrelated businesses such as health care clinics and in some areas Walgreens hosts 800 E.V. chargers. This type of business strategy helps to minimize risks due to fluctuations in one industry (Bateman, Snell 85). This type of corporate strategy is working very well for the Walgreens organization. The ability to service customer’s needs in a variety of needs is significant to a successful business. The Mission of Walgreens, “To be the most trusted, convenient
Since it first began in the late 1800’s, Kroger had been a store motivated to expand its role in the community. After first starting out by selling grocery items to customers, it began to also sell bakery items and opened bakeries within the grocery store itself. This was a big convenience for the consumer to be able to shop for most of their grocery items within the same store. The company then set its sights on the meat industry by purchasing several meat markets and packing plants. This allowed them to provide cuts of meat to their customers so that they didn’t have to go to another store to purchase meats. Once again, they found a needed service
Design of Goods and Services- Costco can be seen to be in their maturity stages of their life. Therefore, it is recommended for Costco to expand its Pharmacy department by at least 50%.
Also human resources have part in this process. They are the ones who will organize the staff training for the staff who are involved with the sales area.
The business model of Costco’s is simply to generate high sales volumes and rapid inventory turnover by offering its members low prices on a limited selection of nationally branded and selected private-labeled products in a wide range of merchandise categories. The company’s business model is appealing in today’s market because of the economic downturn we are experiencing. Everyday American’s are looking to make their dollar stretch and Costco’s provide them with a great way to buy in bulk and stretch the consumer dollar to the max!
Since it first began in the late 1800’s, Kroger had been a store motivated to expand itsrole in the community. After first starting out by selling grocery items to customers, it began toalso sell bakery items and opened bakeries within the grocery store itself. This was a bigconvenience for the consumer to be able to shop for most of their grocery items within the samestore. The company then set its sights on the meat industry by purchasing several meat marketsand packing plants. This allowed them to provide cuts of meat to their customers so that theydidn’t have to go to another store to purchase meats. Once again, they found a needed serviceand expanded their role to capitalize on it. Over the years, Kroger’s expansion has followed
Staff need to be one of the first and most important groups. A Manager running a 24 hour service must recognise their staff are the promoters and advocates of the service in a Managers absence, next would be the service users themselves.
With around 5000 retail outlets worldwide, operating in more then a dozen countries and with over US$286 billion in annual sales, Wal-Mart is the top retail chain and number one fortune 500 company in the world. Wal-Mart is the top employer in the U.S. with 1.3 million employees, “the company accounts for 9 cents of every US retail dollar and sells around 20 per cent of the nation’s groceries and pharmaceuticals.” (Times News Network).
Another strong point is their management and corporate governance. On top of everything we find Elon Musk who is renewed around the world for its genius and entrepreneurship. Musk leads a team of the best minds in the field. Employees believe in the company and higher management personnel gets stocks.
The only real vision statement Heinz offers is to have a bottle of ketchup on every table.' This vision statement reinforces the notion that Heinz only produces ketchup. It is unnecessary for Heinz to further identify themselves with ketchup. The ketchup market is not going to continue to expand much more than it has already. Since Heinz is synonymous with ketchup already, and customers are aware of this high quality product, they should make consumers aware of the other products they offer. Those who feel Heinz ketchup is of the highest quality would be eager to buy other products produced by Heinz believing they too would be of the highest quality. They do need a
Staffing has been an important aspect in all types of organizations’ development. More and more companies have noticed a good staffing plan could increase productivity and reduce operation costs in terms of lower turnover rate and transition costs. Good staffing could be able to minimize cost in order to maximize profit, because it could assist the company to stay more competitive within the industry. According to the definition by Dr. Green, “staff is the process of identifying work requirements within an organization; determining the number of people and the skills necessary to do the work; and recruiting, selecting and promoting the qualified candidates. It is the selection process of
i believe i am a funny person in general, so people tend to be easy around me and not feel uncomfortable if they do not know me.