Behavioral and Situational Interview Questions

1621 WordsNov 29, 20107 Pages
Position of BRANCH MANAGER (RBC BANK) Position Purpose: This is a critical leadership role in RBC’s Canadian Personal and Business Banking platform. The role will provide overall branch management by leading the achievement of team sales objectives and related activities to achieve a high standard of operational effectiveness, superior client experience and optimal sales performance (profitable new business acquisition and retention). This position is also responsible for the achievement of high impact service delivery across all roles within the unit, ensuring superior client care is delivered in consideration of local market conditions. This role will develop relationships with sales and service partners to ensure the operation…show more content…
We respect and respond to the many competing and evolving priorities in our lives so you can focus on what you do best – putting clients first. We appreciate your interest in our job opportunities, however, only those applicants selected to proceed in the process will be contacted. Required Skills/ Competencies/ Attributes: Education: BA/BS Required Accreditation(s): CSC or IFIC & BCO Diversity: Diversity in the workplace, one of our shared values, lies at the heart of our rewarding, open, supportive and inclusive work environment. We respect and respond to the many competing and evolving priorities in our lives so you can focus on what you can do best – put clients first. ____________________________________________________________ __________________________________________________________ PART B (Interview Questions): The interview would be a mix of pretest, situational interviewing and behavioral interviewing. Along with these, we would also mix an off the wall question to . This mix would give us a clear picture about the candidates abilities and decision making capabilities in varied situation. Being a branch manager in a bank could be a tedious job hence it is important to We would conduct a pretest for judging the cognitive abilities (aptitude and achievements) and knowledge. This test would determine the further
Open Document