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Bell Virtual Solutions Essay

Decent Essays

Bell Virtual Solutions Langley, BC
Owner/Principal Operator 2017 – Present

Bell Virtual Solutions is a full service administrative and project management firm specializing in supporting small businesses and busy professionals by providing affordable services to assist in managing daily business operations. Services include: general administrative support; HR support; writing and desktop publishing; social media management; customer maintenance; and meeting and event coordination.

Website: www.bellvirtualsolutions.com
Insurance Corporation of British Columbia (ICBC) Surrey, BC
Executive Administrative Assistant - Confidential 2009 – 2017

Provided administrative coordination and support for Insurance executives, including: …show more content…

• Provided administrative support, including the preparation of correspondence, reports, and other documentation; liaising with internal and external business partners; coordinating, completing and managing initiatives; developing and distributing presentation materials; and managing corporate records and reporting
• Provided administrative support and leadership in a years-long HR recruitment initiative, including: managing all correspondence, documentation and reporting, partnering with cross-divisional recruitment team; scheduling recruitment events, meetings and interviews; led meetings to provide updates and training; completing new hire processing procedures; scheduling training and coordinating office placement; and developing and communicating recruitment reporting for executives and cross-divisional partners
• Served as the recording secretary for executive & divisional meetings providing related administrative support, including: recording, managing and distributing meeting minutes; and managing and distributing documents and presentation materials
• Developed and implemented new processes and procedures to optimize workflow and …show more content…

• Managed Human Resource objectives including: recruiting, interviewing, hiring, training, scheduling and coaching employees; communicating job expectations and enforcing policies and procedures; planning, monitoring, appraising and reviewing employee performance; planning and reviewing compensation; and leading team in daily operations for 80+ employees
• Developed and implemented training program and materials; and annual performance review program
• Provided coaching and training for new employees including: modeling behavior in accordance with Waterstone’s guiding principles, maintaining a calm demeanor in a demanding working environment, effectively communicating information (written and orally), coordinating and leading team meetings and presentations, developing and implementing sales incentive programs, developing positive relationships with team members and providing performance feedback for employees and General Manager
• Maintained operations by ensuring team compliance with operational policies and procedures including: standard operating procedures; customer service standard; health, safety, security, sanitation and cash management policies and

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