DESCRIPTION: The first semester of internship, I realized Ben Massell Dental Clinic (BMDC) provide serve to a lot of people. BMDC deliver services to people of many different races, gender, belief, and customs. A high percentage of clients that BMDC serve are African American and Caucasian. There are few Native Americans, Pacific Islanders, and Hispanics. Along with cultures, there are different languages. Unfortunately, at the clinic, there is only one language that staff members know, which is English. In the waiting area, there are magazines for clients to read that is in English and only English. There have been a few moments, where BMDC have encountered a client who does not speak English. Lucky, the clients, would come in with a family member or friend that can translate for them. There are times when members of the clinic try to contact the client, who does not speak English, and no one is around to translate for them. The client and the worker have a difficult time understanding each other because of the language barrier. Eventually, leaving the customer to become frustrated and having to find out information later or not at all. REACTION: …show more content…
If the clinic serves some people who do not speak English, there is a chance then do not know how to read it either. I was shocked to find out the clinic did not have a translator on staff. Especially, when a moderate percentage of the clientele do not speak English. Jewish Family & Career Services (JF&CS) is the parent organization to BMDC, which is a well-known organization. JF&CS have translators, which I assumed the clinic would have at least one onsite of the clinic. If not on site, there should be a number that we can call to get a translator from Dunwoody on the
West 38th Dental, LTD is a dental clinic that is located in Indianapolis, Indiana. West 38th Dental, LTD specializes in dental hygiene, cosmetic dentistry, endodontics or root canal therapy, restorative dentistry, pediatric dentistry, implants, and more. West 38th Dental, LTD is also an expert in periodontic dentistry, oral surgery, and orthodontic dentistry. Their cosmetic dentistry services include veneers, Lumineers, whitening, Zoom!, snap-on smile, and bonding and white fillings. The restorative dentistry services they provide include dental bridges, crowns, and dentures. West 38th Dental, LTD provides pediatric dentistry services such as sealants and mouth guards. West 38th Dental, LTD also conducts periodontic dentistry services including
The agency forms are not available in the language appropriate for the population, such as Spanish speaking, etc. However, the agency employs clinicians fluent in many different languages including ASL to promote the client’s involvement and understanding into the services provided by the agency.
Northport Prosthodontics is a dental clinic that is located in Northport, New York. Northport Prosthodontics is a locally owned and operated business. Their doctor is a 4th generation dentist. Northport Prosthodontics carries 40 years of experience in the dental industry. Their services include CEREC dentistry, cosmetic dentistry, dental bridges, dental crowns, dental implants, general dentistry, and Invisalign. Their treatment procedures include restorative dentistry, dental prosthodontics, dental reconstruction, denture implants, dentures, teeth repair, and teeth whitening. Northport Prosthodontics treats one patient at a time. Northport Prosthodontics brings personalized, gentle care. This dental clinic delivers a quick response. Northport
(1997). The spirit catches you and you fall down: A Hmong child, her American doctors, and the collision of two cultures. New York: Farrar, Straus, and Giroux. Karliner, L. S., Jacobs, E. A., Chen, A. H., & Mutha, S. (2007). Do professional interpreters improve clinical care for patients with limited english proficiency?
• Some clients may speak a different language or use sign language, this will be difficult for me to deal with because they might find it offensive if I ask them to speak in English or write down what they are trying to tell me.
• If a person using the service does not speak English, translation services should be provided in the short term and culturally appropriate services provided in the long term.
English is often a second language for many of the people who shop at the store I work at, making even basic communication with customers a challenge. When a problem arises, such as a declined credit card or incorrect pricing, the language barrier creates a stressful situation. The customers and I struggle
Language Barrier: Communication can be difficult if English is not the resident’s first language. Highfield Healthcare should look at employing bilingual staff to overcome this problem.
I currently practice in a small local hospital in Miami, FL. At this location, we mainly serve a very large Hispanic population. The younger generation within this ethnic population is generally bilingual, however, most of our patients do not speak English fluently making it very difficult when seeking health care.
(2013) discussed the issue of lack of english skills being a primary barrier for patients receiving adequate health care. The article also mentions how studies have shown that Spanish speaking Latinos are less satisfied with the health care that they received in determine whether comparison to their English speaking counterparts. The purpose of the study was to Spanish speaking Latinos have an increased quality of care when provided with an interpreter during their visit. The population for the study was 30 patients in the Washington, DC metropolitan area, whose primary language was spanish. The intervention implied that the use of interpreters will improve the quality of healthcare received by non english speaking patients. The comparison aimed at urging providers to make an effort to provide legally appropriate care to patients who are unable to speak english. The outcome of the study was that miscommunication between healthcare workers can end up causing medical mistakes and liabilities. It was found that when facilities provided patients with interpreter services, the patient perception of quality care was
In 2004 my grandmother and I moved from Haiti to United States without a speck of English in our language. After few years living in the states, my grandma started to get ill and she had to seek monthly medical assistance. At the time, my mother was working multiple jobs and I was a full time undergrad student that lived on college campus. Our busy schedule posed a challenge for us to bring grandma to her medical appointments. Most times it was hard for us to find someone to go with her and assist her with language translation. When it was time for her to go by herself, the health providers would have trouble finding a professional translator on the spot to assist my grandma. This became a repetitive problem and my grandma’s case was not getting any better. If she had the ability to communicate with her provider using her own language, she would have been able to be more expressive about her symptoms and the doctors would have assisted her to her needs. Just like my grandma, many people that speaks little to no English, are having trouble interpreting their medical diagnosis and communicating with their healthcare providers.
Jacobs, E. A., Shepard, D. S., Suaya, J. A., Stone, E. (2004). Overcoming language barriers in health care: costs and benefits of interpreter services. American Journal of Public Health, 94 (5), 866-869.
I see many challenges in regards to providing care to patients that do not speak English especially in the healthcare realm. From the very beginning we need to know what is wrong, what happened, how long it has been going for, what medical history they have, allergies, and medication taken. How can we treat what we do not know is wrong? In order to probably do some root cause analysis you need to drill down and see what is going on, which cannot be done if you cannot communicate. Also, you do not know what I making things better. These non-English speaking individuals will have unmet needs because of my inability to
Can you imagine the how the healthcare industry would be without language, what seems to be impossible to imagine is the everyday reality of some patients because of their native language. Language is a major contribution to the health disparities that some populations face, because it makes it difficult for some patients to communicate their problems as well as understand the care they provided. Language contributes to the health disparities that some populations face because it creates a barrier between the patient and the care provider, making it difficult for a patient to receive proper care. Language barriers create a communication gap between a patient and a provider, forcing the patient to feel misunderstood and unable to trust his/her provider to properly care for them. I come from a family that speaks more than one language, so I have seen the impact language barriers can have on someone who doesn’t speak fluent English.
Your face is the fast part of the body people notice about you before looking at other parts. So, you need to ensure your face is in right order to attract friends and well wishers to you. Your teeth are doing more than you think they are doing. That is why you have to ensure they are always in good shape and look. But, if you already have issue with your dental health and need quality attention of expert then you are in the right place. The best dentist in plano tx is here to help you out from any kind of dental issues. The trained plano cosmetic dentist on this site is always ready to provide people with the quality cosmetic dentistry service without charging hugely for the service. Through the cosmetic dentistry plano tx service you are