Benefits Of A Happy Workforce

Which managerial strategy would be most effective for this firm. Given what you know about Susan Superfit, which managerial strategy do you think she would prefer to use? Does this match your choice?

This is the most important aspect to help determine the managerial strategy to use, because it help ask two questions to determine

1. Create or describe a strategy for your firm, as operationalized by Collis and Rukstad. Be sure to be comprehensive and specific when separately describing your

The mindset of an organization especially ABC company should be " customer first, Employee second and Shareholder third ". ABC company cannot improve its productivity without raising its worker productivity first. The assumption is that the more effieceint the job, the more employers can justify their salary expenses. One of of the Company's main weakness is due to the decline of growth of worker productivity. Maintening healthy employee realtion in an organization is a key for organization success.

business strategy because, in order for employees to want to work for a specific employer, employees must feel they are making a difference in his/her position. Employees must also feel that the organization is meeting some of their important needs. Employees place value in job satisfaction for example, employee earnings and benefits. ‘A job is the primary source of income and financial security for most

Their happy workforce creates maximum productivity—willingly. Trust and respect between the workers and management is an integral part of the company’s success.

* Apply and evaluate at least three theoretical concepts of either Strategic Management or Management Knowledge & Learning.

Today the company is considered to be one of the most successful businesses within the last twenty years. To study the success of this company this assignment will analyse the company’s current business model and will give recommendations for its future success.

Better goods, services, technology, and tactics are several things that make one business more successful than the other. In addition, to have a competitive advantage, employee engagement is more essential than ever to the success of a business. Research has also shown that when it comes to employees, the ones who are engaged outperform considerably higher than employees not engaged. The individual correlation between the employee and their leader is important. Employee engagement is guided by the actions of their leader. The leader is responsible for creating an environment in which the employees remain engaged. There are five skills that are crucial for a good leader to possess to successfully increase engagement. They are building trust, mentoring, inclusion, alignment, and team development.

Shaun Achor is a Harvard professor who is at the forefront of research on the effects of happy, engaged, employees on organizations and strategies to develop happy workers. Achor (2016) admits that the reaction he receives from many organizations during his initial consultation when he inquires about their commitment to cultivating an engaged workforce is generally along the lines of, "we don 't need it, we pay our employees to be engaged". Anchor has spent his career proving these individuals and organizations wrong.

The critical factors in the successful transformation of British Airways were changing the culture of the organization for the employees and the consumers. British Airways embarked on an aggressive media campaign that helped change the “face” of the airline. Their new tag line was “The worlds favourite airline”. Customer service became the number one priority for all employees. Lead by Colin Marshall, “an enabling culture (was put) in place to allow customer service to come out, where rather than people waiting to be told what to do to do things better, it’s an environment where people feel they can actually come out with ideas, that they will be listened to, and feel they are much more a part of the success of the company” Jick (2011)(p.30). A “Putting People First” (PFF) program was instituted for all front line employees. This helped to unify the employees with the new vision of customer service first for the company. During these two day mandatory meetings, all front line staff interacted with all levels of managers and leaders on an even playing

The various roles of a manager in a company will be decided by their style of management and the way they handle various situations in an organization. The two of the main styles are autocratic and Democratic (Jordan, 1977). With a contrast in both the style, every management style comes in a way between these two opposing management styles. Autocratic style is oriented towards the results and the strict rules and procedures that should be followed by the employees whereas in a Democratic style the manager is completely oriented towards people and their needs and hence employees and customers are the main themes for his management. The choice of management style will suit according to the required situations as every style is not fit for every scenario and hence an efficient mapping must be done. It is an art of getting the employees and the projects on a platform and to have a vision to extract the best out of all to come over an excellent result. There cannot be a single management style that will incorporate every required feature for an efficient and effective management style. Management style is the soul of a bonding amongst the employees (Morris, 1992) so as to motivate them to work together towards a strengthened goal. It is expected that a manager must be a glue to integrate all the employees and must have attribute of a

In today’s business world, each business organization has a diverse workforce and each worker has specific motivations and emotions. An effective manager understands the challenges involved in creating a workplace that combines the employees’ motivations, satisfactions, and performance into a cohesive and effective workforce. A manager must develop a plan encompassing the employees’ motivation, satisfaction, and performance. It is essential that the plan includes both the managers’ and employees’ perceptions to ensure that all viewpoints are incorporated into the plan for positive

Employees are essential to a well-functioning business and to provide quality service to consumers. It is important for the business to care for their staff, making sure that they are happy with working conditions etc. and this is right up there with the importance of financial matters, because customer service is another key to returning customers, and if there is not a happy worker then there won´t be good customer service.

It would have been good if this fundamental vision was in place right at the very beginning of the company’s formation. In the end it is the customers that make the company, so it makes sense to work towards satisfying this customer relationship. To become profitable and achieve market share are secondary objective that can be measured on a annual basis and overall company well being targets can be rewarded with incentives that link into the company’s performance as opposed to individual contribution to the company’s success.