Benefits Of The Aravind Eye Hospital

Be a Center of Excellence in Healthcare through commitment to continuous quality improvement and adopting the leading practices for the safety of the patient.

McDonaldization of society- the process by which ordinary aspects of life are rationalized and efficiency comes to rule them, including such things as food preparation p. 173

The sector, health, that I have chosen includes a variety of people from ranging from elderly too adult too teenagers, children and baby’s. A hospital is a health care institution which provide treatment for many diseases and conditions.

Hospital is an institution providing medical care and other services for sick and injured persons. The modern hospital has three major functions: patient care, education and medical research. The total number of hospitals around the world is estimated to be about 1,25,000. In the United States there are about 10,000 hospitals providing services and facilities for the humanity. There are also more than 10,000 nursing homes providing care to the chronically ill and the aged. Thus hospital provide a great service to the society.

McDonald's has successfully met the demands of its customers by gradually adding to their menus. Breakfast meals, hamburgers, chicken, salads, salads and even desserts are provided by the restaurants which aids in the success of McDonald's. The organizational structure for McDonald's

McDonald’s is a drive thru restaurant where customers need to wait in line to order as well as pick up their food. This is likely the most dehumanising aspect of the company since they treated people as parts of an assembly line. Moreover, routinization such as maximising managerial control can be found in McDonald’s and it is related to the idea of Taylorism. Where Max Weber used bureaucratic model to describe the movement of the shifting society, George Ritzer believed the operation of fast food restaurants have become a more suitable contemporary paradigm in modern community. Therefore, Ritzer introduced his idea of McDonaldization in 1993 and it comprises four key dimensions: efficiency, calculability, predictability, and control. Among these components, ‘control’ represents workers become standardized and nonhuman technologies would substitute for them. He declared that the principles of fast food restaurant would dominate more and more regions of American society and throughout the world. In fact, apart from food industry, McDonaldization expands all over the world which include bookstores (B.Dalton’s) and toy stores (Toys R Us) (Ritzer, 1993:1).

Health care is something that affects every person in this country, and the rising cost is making it nearly impossible for people to afford. In The McDonaldization of Society, George Ritzer shows how the health care industry is changing and how the phenomenon of McDonaldization is effecting how we receive health care. Healthcare has become more efficient, calculable, predictable, and controlling. In the following sections, I will explore further these aspects of McDonaldization and how they relate to the health care industry.

Aravind has done an outstanding performance for a very long period of time. From the internal analysis, there are several strategies we can pull out to explain their success. First, they have used the same methods for everyone, and in every places. They have reached the McDonald efficiency in the medical field. They do not differentiate their customers, which in this case are their patients. Aravind treats every patient with the same quality regardless if that was a high income patient who pays for the treatment, or a low income patient who could not afford and use the free charging option.

McDonald’s has combined Taylor’s, Weber’s, and Fayol’s theories picking out some of the components that best fit their mission. These components include Taylor’s supervision practices, emphasis on efficient specific tasks, and employee placement practices, which represent the mechanistic organization theory. Weber’s hierarchical authority structure, merit based promotion principles, and impersonal management practices. In addition to, Fayol’s bureaucratic management style that stresses planning, organizing and coordinating. Common principles among these three theories like the shared belief in the division of labor, order, and extensive policies are part of McDonald’s management style. In essence, McDonald’s has gathered the components it believed would allow them to accomplish

In the area of medical science commendable progress has been made during the period of independence. Un-fortunately however hospital administration has lagged far behind. Even the most sophisticated and modern hospitals in India continue to be governed by the stereotyped system of Hospital administration.

The McDonaldization theory defines the process of which the principles of the fast-food restaurant are coming to dominate more and more sectors of American society as well as the rest of the world (Ritzer 1). Within McDonaldization there are five different concepts embedded into this theory, which are efficiency, calculability, predictability, control and lastly irrationality of rationality. These concepts are not just used in fast-food restaurants, but are becoming more

The organisation I have chosen to examine from an operations management and decision making standpoint is McDonald’s, a worldwide chain of fast food restaurants, which are run either by a franchise, an affiliate or by the corporation itself. There are over 31,000 branches of McDonald’s worldwide1. It is estimated these restaurants serve a collective 47 million customers daily2. The restaurants mainly sell customers traditional fast food fare such as burgers, cheeseburgers, French fries, fizzy drinks and milkshakes, in addition to breakfast, dessert items and (in response to growing health concerns in the consumer marketplace) healthier items such as salads and

In 1976 on his retirement from the Government Medical College organised rural eye camps within the country and gathered their patients to the nearest hospitals base for minor treatments or surgeries (if required). Patients not only receive free medical services but are also provided foods, lodging and even return transport completely free of charge. He applied the principles of McDONALDIZATION which is a simple process that aims to train people all around the globe irrespective of their religions, cultures to produce a product in the same way and deliver it in the same manner all around the world.

McDonalds Corporation had developed to become the leading fast-food chain of restaurants since its inception to the extent that it serves more than 47 million customers across the globe on a daily basis. The corporation is the largest global food-service retailer since it has over 30,000 local restaurants that serve approximately 52 million people in over 100 countries every day. One of the critical factors attributed to the success of McDonald's global business is operations management, which focuses on the careful control of processes that are used in manufacturing and distribution of goods and/or services.

The website of VRH on World Wide Web is another efficient tool used for interacting with patients and ensuring their satisfaction. It was created as the hospital established in order to update useful and necessary information for anyone interested in using its service and simplify all procedures for patients. The site uses the latest Web 2.0 technology with friendly tools so that patients can register for diagnosis as well as make dates and consulate with doctors online (T.T.Nguyen, personal communication, March 28, 2011). According to the hospital’s policy, if customers register online before they come, they will save their time by not having to stay in queue and wait (T.Nguyen, personal communication, March 26, 2011)