The potential disadvantages of introducing the Internet in medical services are likewise explained. This report shows various measures that can be taken to improve the quality of medical services by eliminating loopholes from the Internet of Things (IoT): the system of internetworking devices to exchange and gather data.2 Table of Contents 1.
front desk employees and the reservations center to better serve the customers. The OnQ system did improved efficiency of call center operations, but the way of using it also reduced the flexibility of the customer service in the hotels. It could benefit or harm the service-profit chain depending on the specific situation. A few recommendations were made at the end of the case study to improve the system. In general, Hilton should implement big data analytics and give more control to the customers
1. Introduction With the economic globalization, More and more multinational enterprises expanded their business abroad by using different market entry strategy. As Lechner and Boli (2012) claimed that the world-economic trends and cycles of the past two decades have made it increasingly apparent that the production and distribution of goods take place in complex global networks that tie together groups, organizations, and regions. In this paper, we focus on the IT Industry which is more and more
Chapter -3 SUPPLY CHAIN DRIVERS AND METRICS DRIVERS OF SUPPLY CHAIN PERFORMANCE : Logistical drivers: Facilities, Inventory, and Transportation Cross-functional drivers: Information, Sourcing, and Pricing These drivers interact with each other to determine the supply chain 's performance in terms of responsiveness and efficiency. As a result, the structure of these drivers determines if and how strategic fit is achieved across the supply chain. Drivers: Meaning and Impacts