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Benefitsof Cross Training in an Organization

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Abstract
Cross training plays a major part in the success of an organization in today 's businesses. Cross training is a way of developing employees in all the skills necessary to complete many different tasks that must be performed to enhance the performance of the company or organization. This also helps the business work more as a team and less on an individual scale. Therefore, it makes the business run more smoothly and increases productivity from the employees. Many companies use cross training for several different reasons depending on what sector of business they are in. Whether the industrial setting, retail setting or the medical setting; all must utilize the concept of cross training to get the maximum effect or coverage …show more content…

For the managers, it makes their job less stressful knowing that they have employees that can perform whatever needs to be done with out having to try and find someone to complete the task at hand. For the organization, it benefits by the way of having quality people in quality positions. Having a knowledgeable staff can pay major dividends to an organization and therefore can put more dollars toward the bottom line. Companies save by not contracting with temp services or training new hires. The implementation of a cross training program is a very important process and if carefully planned and organized, can be successful. "The better everyone knows everyone else 's job, the thinking goes, the better your company runs." Caggiano (1998).
In the implementation process of the cross-training program there are many decisions that need to be made according to (Cross-Training, 2006): (1) the organization needs to decide who will be eligible for training. (2.) Whether the training will be mandatory or voluntary and whether the training will be restricted within job classifications or open to other classifications and whether it will be administered internally or externally. (Cross-Training, 2006) stated that "it may be helpful to set up a task force of consisting of both management and employees to research the pros and cons of cross-training for the business, assess the feasibility of setting up a program, work

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