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Best Buy Conflict Paper

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Best buy is a company that offers technology, products, and services. It is one of the leading companies in electronic sales. This company has over 1,000 locations worldwide and due to all these stores Best Buy seems to run into some type of conflict throughout the years. The two components of conflict, Task and relationship conflict all had influenced on how Best Buy dealt with the problems they faced as demonstrated throughout the lawsuits, conflicts with rival companies and trouble within the organization. Best buy being such a large organization is usually going to run into some conflicts. Conflicts are “when one party perceives another party has negatively affected or is about to negatively affect something the first party cares about. …show more content…

This type of conflict was a relationship conflict “which focuses on interpersonal relationships” (Robins Judge, 233). It can also be stated as an intragroup conflict since it “occurred within a group or team” (Robins Judge 234). The interpersonal relationship was with Mark Thompson and Ernst and Young. In an article by the associated press it states Mark Thompson was on the board of directors for Best Buy from 2000-2004 when he decided to resign due to conflicts of interest. After Thompson had resigned there had been information that was released stating that Thompson had contact with Ernst and Young during 2002 to 2004 and was getting paid around three hundred seventy seven thousand dollars. The group that are affected within the group is Best Buy itself and Ernst and Young. At the time Ernst and Young was an auditor for Best Buy which is a big problem that is stated in their code of ethics handbook. In the handbook it states the conflict of interest occurs when you get improper benefits due to your connections to the company. Thompson violated the conflicts of interest by holding a second job with Ernst and Young while they conducted business with Best Buy. The handbook also states that anything that can be considered a conflict of interest must be disclosed to the company. As previously stated Thompson violated this by not disclosing the information to Best Buy. Best Buy was taken to surprise by this and ended the solution to this conflict was to drop Ernst and Young as their auditors. Best Buy had come out and said that the two companies came into agreement to part ways. This outcome proves that the relationship within the employees for a company like Best Buy is important to them because they want to be able to trust their corporate workers. The relationship conflict also shows specifically the ways some companies deal with conflicts within the

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