Best Customer Service In Pharmacy

As an active community service participant and learner, I am determined to continue my community service and expand my knowledge on the most current pharmaceutical debates by becoming an active member of the Student National Pharmaceutical Association (SNPHA) and the American Pharmacy Student Alliance (APSA). I will bring my prior pharmacy experience and unique background to continue to succeed in my studies and seize every opportunity that USC has to offer to become a pharmacist who is intelligent, caring, detail-oriented, conscientious, and empathic. With USC’s diverse population and school spirit, I will benefit from of the strong Trojan family bond to become engaged with on-campus opportunities and build professional relationships. “Fight on!”

Patient - centered care is something I think should’ve been a part of the pharmacy field since pharmacy has started though, it was to a different extent. Patient - centered care for me is to mold/modify a treatment plan according to the patient’s needs and to consider them in the treatment plan when making one up. Most doctors are likely to just tell the patient what their condition is and what they should take and just tell them what they need to know instead of asking them questions like what are some complications they have been facing while they are following the treatment plan and addressing them. I think it’s important to have patient-centered care because then the patient is more likely to trust their doctor and are willing to follow their plan even if it is uncomfortable to them.

"A pharmacist must advocate for themselves so that they can promote their abilities and the services that they can provide for patients, and this will in turn provide the pharmacy with further opportunities to showcase their value to the health care team as well as the government." (Despins, 2015, p,12).

Anyone within Pharmacy can tell you that multitasking and communication skills are your two best friends. On a tuesday when I was at Wallgreens, for an example, a lady came in and one of the technicians did not hear the woman correctly so she

I volunteer at Wagner Pharmacy, which is located in an underserved community. I help to improve patient adherence through medication education and Medication Therapy Management programs. I also perform hypertension screenings and assist the pharmacist in preparing patient assessment forms to furnish hormonal contraceptives, Naloxone and smoking cessation therapies. I will bring my unique pharmacy experiences to UCSD and become an exceptional healthcare provider.

As a seasoned Certified Pharmacy Technician with over thirty years of pharmacy experience, I have acquired excellent knowledge and skills in the areas of community dispensing and pharmacy operations. I have also gained an excellent knowledge of both prescription and non-prescription products. My roles in past positions have enabled me to develop sound communication skills such as awareness of customer service and sensitivity to the needs of a diverse clientele. Furthermore, as a result of my experience in pharmacy settings, I bring to your position a good knowledge of the industry and hands-on experience. Please note that I also offer excellent computer skills, fluency in English and some Spanish.

While all of the different specialties sounded potentially interesting, the presentation also made me more aware of how different the career of pharmacists can be from one another. I realized that certain work environments emphasize interpersonal interaction and customer service whereas others do not. I intend to follow some of the advice of the speakers, especially in connection with making an effort to become more familiar with different types of pharmacy specialties to help determine which choices might be most compatible with my personal lies and dislikes. On November 1, 2012, I attended a Career Day Reception where representatives from American companies such as CVS, Target, and Rite Aid described their respective internships for pharmacy students. That

Pharmacy is my first career choice. In a way, it embodies the three other careers that I have also considered pursuing. [transition] Artists dedicate their lives to learning and mastering their skills in order to create their vision. Teachers pass on valuable knowledge to their students and mold them into successful individuals. Politicians establish and modify policies for the people they are elected to serve. As a pharmacist, I hope to incorporate parts of these three into the career that I have chosen to pursue. I want to become proficient in my skills of pharmaceutical care, take an active role in improving the processes of pharmaceutical practice, and educate and lead my patients to a healthier life.

This paper focuses on the use of modern technology in the health care service. M-health service has been recommended for the CVS/ Caremark pharmacy company to improve their customer service. This would help them to cut costs and access people in remote areas. This would help CVS / Caremark Company to go global and increase their network.

Implication for patients: Possibility for Duplicate therapy, waste of Physician time and resources, Jeopardizing patient’s protected health information

A mail-order pharmacy is a pharmacy that dispenses maintenance medications to patients through the mail. Maintenance medications are medications that are taken on an ongoing basis such as daily, weekly etc. for a chronic illness such as Diabetes, High Blood Pressure, Chronic Asthma and others.

So upon graduating college, I started volunteering at ABEMO as an advocate for women. Their vision is to empower women so they can pursue an education and also to end female genital mutilation. This was of great significance to me because it struck a chord close to home; especially haven barely escaped such torture. During this time I landed a job at a pharmacy as a pharmacy attendant and there I learned about drug handling, trade names and active ingredients. These experiences reinforced my interest in the field of pharmacy. I came to be part of a team that helped improve people’s lives and it felt amazing knowing I could make a difference even in my own little

Since I was a child I was thought to be caring, patient and understanding to people that I know and especially to those that I do not. This led me into taking a pharmacy technician course at Galaxy Medical College right after finishing high school. Here I learned billing, drug compounding and IV preparation which increase my knowledge of hospital, retail and closed-door pharmacies. I have chosen pharmacy as a career because I believe a pharmacy career can fulfill my ambition of helping others. My decision was finally reinforced when I got hired by CVS Pharmacy after getting my Pharmacy Technicians license.

During my diverse 22 year clinical pharmacist career, I have continually focused on being patient-centered whether working in hospital or retail. My goal has been to exceed expectations and to adopt a servant-leader philosophy early in my career. From my experience, I believe superior patient outcomes are achieved by utilizing all disciplines of the healthcare team. Belief in this concept has brought about success in clinical hospital pharmacy during my 22 year career. Through the medical center based "Pharmacist on the Nursing Unit Program" that I was fortunate enough to initiate, these goals were achieved. I feel that my management certificate, excellent writing and communication skills, professionalism and pride in pharmacy; and consensus

Consumer Value Store (CVS) opened in Lowell, Massachusetts in 1963. The company was one of America’s largest retail drugstores and had 4,000 stores and revenue of $24.2 billion by 2002. Generally, a company that serves pharmacy service must emphasize customer’s satisfaction, customer’s safety, and process efficiency. The purpose of CVS is to satisfy consumer’s needs, guarantee the accuracy of filling prescription and the health of customers, and improve the existing pharmacy fulfillment process.