Best Practices in Continuous Process Flow

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Best Practices in Continuous Process Flow Introduction Pursuing continual process performance improvement by through the use of a wide variety of lean techniques leads to an enterprise being more responsive to its customers while at the same time drastically reducing the costs to operate. No longer can organizations hope to stay competitive over the long-term by continually embracing the more statically-based, less flexible means of process flow that they have relied on in the past. Fundamental strategic advantages are created for a business when they embrace the concepts of lean-based performance improvements. There are many examples of companies who, after embracing continuous process flows, attain greater levels of performance (Cravens, Shipp, Cravens, 1994). Creating Value For Customers With Lean Process Workflows The previous manufacturing and service generations of enterprises quickly became anachronistic by failing to see how effectively continuous process flow could be used to bring them closer to their customers, more responsive to them, and therefore more profitable. The adoption and assiduous efforts to excel and perfect continuous process flows in organizations often differentiate the top performers relative to the many other ones that just get by. This can be seen in how online shoe retailer Zappos quickly created one of the most responsive and customer-centered online enterprises in existence, combining continuous process flows, robotics and lean Six
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