Best Practices of American Airlines

Alaskan Airlines, through the leadership of Brad Tilden, has been able to provide renowned customer service within in the industry and has been a leader in the innovation of technologies that can be used for the betterment of the aviation industry.

In the past three years the airline industry has faced an unparalleled list of challenges and American Airlines has certainly had more than the others. Year by year AA has tried to recover with a great deal of effort to turn the company around. The strategies they are applying to counteract the status are : Lower costs to compete, give to the customers the service they are expecting

American airline industry is steadily growing at an extremely strong rate. This growth comes with a number economic and social advantage. This contributes a great deal to the international inventory. The US airline industry is a major economic aspect in both the outcome on other related industries like tourism and manufacturing of aircraft and its own terms of operation. The airline industry is receiving massive media attention unlike other industries through participating and making of government policies. As Hoffman and Bateson (2011) show the major competitors include Southwest Airlines, Delta Airline, and United Airline.

This report provides an examinaion of the current structure, performance, stragergy and management of Delta Airlines, along with an industry analysis of the airline industry. The report uses current and past financial and statistical data for the company along with other up to date material to determine Delta's current market position and future potential.

Southwest Airlines represents a rather unique organizational force that has driven the company to success since its inception in 1971. One of the most unique features about the organizational structure is that it is largely decentralized and employees are openly welcomed to express their opinions on a wide range of organizational issues. However, despite the "hands off" management strategy, the company consistently ranks as one of the top airlines in regards to customer complaints; in 2008, for example, the company received 0.25 complaints on average for every one hundred thousand passengers who used the aviation services (Triangle Business Journal, 2009). This analysis will look at some of the organizational factors that have contributed to the success of Southwest Airlines over the course of the last few decades.

Grand strategies, often called master or business strategies, provided basic direction for strategic actions. There are many grand strategies that Southwest Airline can chose from when considering which strategies match with their company’s strength, weaknesses, opportunities and threats.

Best practice strategies are a methodology or technique that, through experience and research that have been done in the past, has proven to be reliably lead to a desired result. A commitment in using best practice can be implement in any field by using all the knowledge and technology at one’s disposal to secure objective. From Bogan (Bench marking for Best Pratices,1994) it can be defining that best practice are used to sustain quality as an alternative to mandatory legislated standards and can be follow on self-assessment or benchmarking. It means that through all of the strategy that have been conducted or research in the past will be evaluate which have been given the best result. Thus, a new or best practice will be conducted to replace

This short paper is an overview of Southwest Airlines, its strategy, and what role Human

Representing approximately 1.2% of the market, Virgin America is a small player in the massive U.S. airline industry. With a fleet size of 53, Virgin America poses little threat in numbers to firms like American Airlines, Delta Air Lines, and United Airlines with their fleets of 954, 719, and 705, respectively. Regardless of Virgin America’s size disadvantages, the firm has a different strategy for success. The firm is not chasing after the largest numbers of passengers and routes. Virgin America regularly wins its customers for its chic service, superior in-flight entertainment options, and contemporary in-flight mood lighting and color

Southwest Airlines practices environmental responsibility by reducing excess waste and invests in cost-saving, energy efficient equipment. By using cost-effective and environmentally beneficial operating procedures (including facilities and equipment), SWA reduces the amount of materials used, and when combined with their ability to reuse and recycle material, they help preserve the environment. (The Mission of

practices is to ensure the organization is operating on one accord throughout the organization. By implementing too many best practices may result in the disorganization within the organization. Everyone would not be on one accord which can lead to miscommunication and every department doing what they see fit. Having too many best practices is just as bad as not having any at all. By implementing too many best practices, the organization have a higher probability to failing due to no realistic opportunity of implementing all of the best practices. And the best practices implemented will not be fulfill 100% due to lack of resources because resources are spread thin due to the

With 1988 operating income of $801 million on a revenue of $8.55 billion, American Airlines, Inc. (American), principal subsidiary of Dallas/Fort Worth-based AMR Corporation, was the largest airline in the United States. At year-end 1988 American operated 468 aircraft on 2,200 flights daily to 151 destinations in the United States, Bermuda, Canada, Mexico, the Caribbean, France, Great Britain, Japan, Mexico, Puerto Rico, Spain, Switzerland, Venezuela, and West Germany.

Singapore Airlines has a vision not only to be an excellent Airline, not only to be an excellent work place to its employees, but also to be an outstanding corporate citizen of the world. With that aim in mind, SIA has made many commitments to the arts and education, to our communities, and the health and welfare of our country’s citizens, and those in countries SIA fly to. With this goal in mind, SIA also has made a strong commitment to preserving the environment – and a world for future generations.

His paper on “Best Practices of the organization” was adjudged the 2nd best paper in the Outstanding Young Managers Competition conducted by Baroda Management Association. He can be reached at swarup@ibsindia.org

One strand in the area is the development of lists of best practices. Among the most famous are those of Pfeffer (1994, 1998), whose list of 16 (of relevance here included employment security, selectivity in selection, promotion from within, high pay, incentive pay, wage compression, and training and skill development), later narrowed to seven (of relevance here were employment security, selective and sophisticated hiring, high compensation contingent on performance, extensive training and development, reduction of status differentials, and sharing information self-managed teams/teamworking; see overviews of other lists in Boxall & Purcell, 2003; Redman & Wilkinson, 2006). Some take a broad definition that best practices are those that can add value to the business. Others are more specific and pinpoint certain practices in particular situations. For others, they are those present in successful and/or high-profile companies. Indeed, research on best practices including collective issues of work organization and employee voice is rare (Boxall & Purcell, 2003).