Bestvalue Case Study

Decent Essays
The first thing with managing the customer’s expectations are; dress for the job, furthermore, wear appropriate clothes, use good manners, have an uplifting attitude about my company, the products, and services we provide(Johnston & Marshall, 2009). Then I would need to have excellent communications with my customers. I would research my customers to see what kind of products and services they used in the past. After, reviewing their past history, I would go speak to them in person. I would introduce BestValues products and services with them. I would ensure them that BestValue has their best interest at heart for succeeding. I explain that BestValue stands behind their products and services. Then I would proceed to let them know of other companies
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