Beyond Cost Justification : Evaluation Frameworks

To ensure that the training is truly taught for its intended purpose requires conducting training needs analysis. BusinessDictionary.com defines a training needs analysis as an “assessment of the training requirements of a target group in terms of (1) number of trainees, (2) their educational and professional background, (3) their present level of competence, and (4) the desired behavior or skill level acquired at the completion of training” (Training needs analysis, 2014).

Learning can be the result of many activities which can include formal classes and training sessions, on the job training and mentoring or self-study. Every time we encounter something new, there is an opportunity to learn and improve skills.

The evaluation of training consists of a reaction, learning, behavior, and results. Results determine how much the trainee liked the program. Learning outlines what facts and concepts were learned. Behavior determines if the program had an effect on the behavior(s) of the trainees. And results highlight what was accomplished as a result of the program, i.e. reduction of turnover or cost. Evaluating a training program allows for an employer to identify and correct areas in which improvement is needed. In order accomplish company goals employees must be trained effectively. Training cannot be an afterthought; it should be planned and implemented correctly. Career Development Strategies

The training development team will evaluate this and make any relevant training. The method of monitor effectiveness of the training will include testing of the trainee at the end of the course to see if the skills were mastered. The success of the mastered skills will be compared to the problems identified by the needs assessment to see if there were any reductions in the complaints. For example, The prior rate 78% of returns should be used as a baseline when making a comparison to monitoring for

When the organization invests in training and development to improve the knowledge and skills of its employees, the investment is expected to yield productive and effective employees. The programs could be focused on individual performance or team performance depending on the development need identified by a training needs analysis which helps in the creation and implementation of training and management development programs. In the view of Grobler, Warnich, Carrel, Elbert and Hatfield (2004:345), training needs have to be determined first.

Tracking and Training Evaluation; “Tracking and evaluating training effectiveness consumes valuable time and resources. It is essential to all healthcare organization to use a method that will incorporate its time and resources.’’ (Business Performance, 2011) “The Kirkpatrick is the most well-known and used model for measuring the effectiveness of training programs. “ (Business Performance, 2011) This program was developed in the late 1950s by a man named Donald Kirkpatrick. He was an alumnus of the University of Wisconsin, where he received BBA, MBA and a PhD. Kirkpatrick have consulted with several well-known and large corporations. His 1994 book Evaluating Training Programs characterizes his initially printed work of 1959, therefore broadening the increasing awareness of them. His

Training for learning skills or facts should meet certain organizational goals and must be useful to both the employer and the employee. The employee should practice while performing the skills for the job. The employees should be given feedback of the results of their training to see what skills they need to improve upon. Effective methods of skill learning should consist of goal setting, behavior modeling, practice, and feedback. Ultimately, training should provide real skills that can be transferred from training to actual job situation. To achieve better results from training, CCC must work on the entire training-to-performance process and focus on whether the training produced skills actually get used in improving individual and business performance. (http://www.hfrp.org/evaluation/the-evaluation-exchange/issue-archive/reflecting-on-the-past-and-future-of-evaluation/the-success-case-method-finding-out-what-works).

Organizational analysis “involves determining the appropriateness of training, given the company’s business strategy, its resources available for training, and support by managers and peers for training activities” (Noe, 2013, p. 114). Organizational analysis has determined that retraining needs to occur in several key areas. Training will be given to managers, on improving communication, motivating and retaining employees through coaching and individual pathway development, with a

Utilising a participative, supportive and results-orientated training style with a high emphasis on quality, performance management and the overall improvement of professional relations on an on-going basis.

York University’s training is a process that considers repeating the four steps to achieve monitoring through evaluation, which are assessment, planning, implementation and evaluation relatively. York University monitors training and development by different methods and implements these monitors based on different values that the organization wants to achieve.

Mr. Rosner’s article is written for training experts and human resource (HR) professionals in mind as a guidance that can be used for designing employee training programs. HR professionals can answer these questions to develop useful guidelines for developing an effective training program or whether training is actually needed in the first place.

Most organizations do not follow-up on the benefits of training as regards staff performance. As a result of this they don’t take training and development as an important factor in organizational growth and survival. Most manages do not know how to assess the return on investment in training, nor are they equipped with the necessary management tools to monitor the decision making process of such investment. It has been discovered that training and development budget is the first cut when the organization is faced with difficulties because most of them are of the opinion that investment in the area of training and development is not linked to the bottom line of the business. Globalization and rapid technological development has changed the conditions for companies and increased competition in the world markets. The quality of a company’s human resources is the key driver for sustained top-level performance. It has become crucial to continually invest in human resource development in order to guarantee success in the global market. As earlier said, managers engage in minimal training thereby not giving quality training to their employees, this in turn affects the overall outcome of the training and the performance of the staff. Most organizations that have a competitive image see more reasons to train their workers than those who are on the lower rung of the ladder of recognition, but training and development is still needed to create a niche. In the light of the above,

As we push forward into the 21st century, organizations are realizing the very real value of having high quality and focused training available to their employees. A dollar value return on investment is the reward to any organization willing to make the bold move toward provided the kind of high quality training that is becoming standard to be a cutting edge industry leader. The benefits organizations are seeking for their employees are organizational commitment, job satisfaction and low turnover.

In this assessment you will have the opportunity to present evidence that shows you are able to:

Putting together an effective employee training program can be a monumental task if not planned properly. There are four steps, repeating to produce a continuously better program that is best for both employer and employee. The process steps include needs assessment, design, implementation, and evaluation. Once it is evaluated, it should then show some weakness that should begin the cycle again with needs assessment and