Bigchange Executive Summary

Many years of experience of working with different international clients, thus awareness about way of working of different nationalities.

Highly skilled, loyal workers that provide steady employment throughout the year. Employees are the foundation of this firm and keeping them happy and loyal lowers the chances of disputes and improves production and efficiency.

Managed by providing customer an iPad with customized dashboard along with listed and tasks request by office manager. The company would like to improve services by introduced digital quality-assurance program that gave customers access to cleaning schedules and work-order status. This is a key for business success because they allow their customer to be in control and once the customer in control they will satisfied with the

Stable cash flows with estimated total revenues increasing from 559.9 million in 1978 to 937.8 million in 1984 (Note also its strong intellectual property as shown by its

1.The project I’ve chosen to conduct within final year is an android app that will manage shifts and communication with employees. This project was established from my own first-hand knowledge of being a customer advisor in a shop. The system I intent on developing aims to combine the current paper-based practices and fingerprint clocking-in system into a single easy to use android application.

But however, as the development of technology, the business will be able to support different smartphone one day. The development of technology satisfy people’s desired and it can attract more consumers for the business. Nowadays, people prefer to replace cash and cards with the smartphone which is smarter and more

The best strength factor for this corporation is the low cost strategy and the great relations between employees and low attrition rates. In addition to that, they have a strong CSR Program

* Having the correct strategy and appropriate resources means the company is able to execute an international expansion.

Once an organization has decided to expand into the global marketplace, it must select a method of market entry. Companies may choose from five general options: (1) exporting, (2) franchising, (3) a strategic alliance, (4) a joint venture, and (5) direct investment. Deciding which option is right for an organization is based upon the level of financial commitment, risk,

It can therefore be seen retaining customers should be the main agenda for CVS. This can be done through improvement in CVS’s services and operations. In order to achieve this outcome our group feels that an upgraded computerized service system, complete with a more comprehensive database would provide the strong foundations for a smooth business operation. The system should be able to monitor and record logistics, inventory movements, insurance checks, customer profiles etc. Secondly, training should also

Strength: Control large market shares, strong human capital, good synergy through JV, large presence both in Canada and U.S, acquisitions of major banks, strong financial availability.

In order to gain more deep understanding and knowledge about BigChange’s operation and future plan, the researcher conducted an in depth interview with the founder of the company who is also the current CEO. Hence, this part of the chapter 4 will display five main topics of the research collected from the interview as well as providing some direct quotes of the CEO.

Any decisions to make changes are, to ensure the company’s success, the employment agency’s success, and the satisfaction of the employees and consumers. Such changes are derived from planned or unplanned change processes. The focus of transformational change in this literature will surround the employment agency in correlation with the company. Because the agency has proven success in providing superb technical support to their customers, the company decided to offer other opportunities to expand their current lines of business. The opportunities exceeded the original plan of introducing, computer support for desktops and laptops, and now included the chat support. Both of these new lines of business are already in place with the company, but have tend to become overwhelming with the call volume, so the agency has transformed and adopted the 2 new lines of business.

With help of the synchronous and asynchronous, staff will have exact same information provided by mobile devices from the business back-office computer. This will promote not merely work efficiently but also job satisfaction and productivity. Moreover, since the services is accurate and deliver on time, customer can gain a better services from the business in the community.

Nowadays the need of having employees with potential skills is even more critical for small and mid-sized firms since there is not competition with large companies when it is discussed about the physical infrastructure, technology, or financial resources. In order to feel alive in today's marketplace, small to mid-sized businesses like Vodafone must find effective manners to be more productive, and more cohesive than their larger competitors.