Biography on Dr Kaoru Ishikawa

Senior leadership must determine and direct the level of quality that is acceptable within the organization. Leadership should prioritize areas of quality and use data based on benchmarks from other facilities. (Dlugacz, 2006). In addition the author states there are some important areas that must be monitored for quality. Compliance must be followed by leaders and all

Deming, on the other hand, had a system he established using a fourteen point formula which recognized the purpose toward improvement, leadership, and training, as well as taking actions to ensure a successful process improvement.

I am familiar with the first three measures because of my exposure in a multi-national corporation that incorporates the standards set by Japan hence I was involve in collaborating with key individuals with respect to ensuring a laborious process of quality improvement especially with the exportation of the produce. The case studies she presented on Baylor Health Care System as well as identifying the initiatives of Florida Hospital has allowed an illumination of the issues as hand as well as learning from the theories that they have applied that made the organization to this date fluid and competitive despite the many challenges. Albeit not being able to see her present the concept in class, she has in one way or the other involved me, the audience in the presentation that has steadily kept my attention all

Employee empowerment, teamwork, process control, continuous improvement, customer focused management, and statistical methods and techniques are instrumental in successfully implementing total quality management (TQM) (Evans, & Lindsay, 2007). These concepts as well as many others such as; Deming’s 14 Points and Theory of Profound Knowledge are key components to the BEHS training symposiums.

Lastly, of putting a spirit of honesty, industry, and skill into our shop-keepers, who, if a resolution could now be taken to buy only our native goods, would immediately unite to cheat and exact upon us in the price, the measure, and the goodness, nor could ever yet be brought to make one fair proposal of just dealing, though often and earnestly invited to it Therefore I repeat, let no man talk to me of these and the like expedients, 'till he hath at least some glympse of hope, that there will ever be some hearty and sincere attempt to put them into practice.”

In conclusion, the topic of free trade is difficult to debate and often controversial as it has advantages but also disadvantages. Nonetheless, the drawbacks outweigh the benefits as it one, contravenes basic moral ideologies, two, makes the rich, richer, and the poor, poorer, and three, jeopardizes our declining environment. All in all, free trade will neither support nor sustain our country to be ethical, prosperous or

Instead of an incentive payout, a recognition program was created. This program will recognize team members on a monthly, quarterly and yearly basis. This program will also bring back the holistic view of individual team members that was a possible loss considered in the functionalism chart, when implementing reviews based on quality control. The monthly recognition will be based on leader nomination with categories that such as; most improved,

Adam Smith is widely regarded as the father of economics as a social science, and is perhaps best known for his work The Wealth of Nations. Throughout this work Smith states and informs towards his belief that society is not at its most productive when ruled over by rules and limitations with regards to trade, and that in order for markets to maximise prosperity, a free trade environment should be made accessible. In this essay I intend to asses the way in which many of Smiths theories taken directly form his works can be applied to past and current situations, first from an economic then social, and then a political point of view. I will also

The President Ralph Larsen has realized that Wengart has some major problems with the quality however he is focusing on the profitability instead of the longevity of the company. He needs to have the team focus on improving the quality problem or the company’s profits will continue to decrease. Larsen in the effort to improve the quality has decided to seek out help from an OD practitioner who suggests to Ralph to implement Top Quality Management (TQM). Larsen feels that this should be easy to implement and hands it off to Kent Kelly the Vice President. He feels that the TQM program was a matter of common sense (Brown, 2011, p. 365).

The Malcolm Baldrige National Quality Award was established by the U.S. Congress in 1987 to raise awareness of quality management and recognize U.S. companies that have implemented successful quality management systems (Knowledge Center, 2010). The criteria for the Baldrige criteria for performance of excellence consist of 7 key components. (1) Leadership: How upper management leads organizations, and how the organization leads within the community (2) Strategic planning: How the organization establishes and plans to implement strategic direction (3) Customer and focus market: How the organization builds and maintains strong, lasting relationships with customers (4) Measurement, analysis, and knowledge management: How the organization uses data to support key processes and manage performance (5) Human resources focus: How the organization empowers and involves its workforce (6) Process management: How the organisation designs, manages and improves key processes (7) Business/ organizational performance results: How the organization performs in terms of customer satisfaction, finances, human resources, supplier and partner performance, operations, governance, and social responsibility, and how the organization compares to its competitors (Core Value Partners, 2012).

Deming Juran and Crosby considers measurement as very important to improve quality but they use it in different ways. For Juran and Crosby they view the cost of quality as a focus of measurement. Cost can measured in dollars and for both Crosby and Juran they consider that money is the language of management. Success of the efforts of the quality will be ultimately measured by meeting customer requirements. Juran normally considers the cost of all the poor quality as a important factor because it shows how much they are losing. He also knows they are other factors which are important to measure such as how the organization compares with the competition and how customers perceive

The fourth element - quality circles. This is one of the fundamental elements of kaizen. It’s necessary to organize the work of quality circles. The composition of these circles should include workers at different levels. In the circles of quality employees have the opportunity to share ideas, skills, technology and other important collaborative resources. Exchange of information and cooperation within the framework of quality circles allow employees to assess the effectiveness of their work on the basis of a comparison with the work of others, and thus try to improve their performance.

Dr. W. Edward Deming is best known for reminding management that most problems are systemic and that it is management's responsibility to improve the systems so that workers (management and non-management) can do their jobs more effectively. Deming argued that higher quality leads to higher productivity, which, in turn, leads to long-term competitive strength. The theory is that improvements in quality lead to lower costs and higher productivity because they result in less rework, fewer mistakes, fewer delays, and better use of time and materials. With better quality and lower prices, a firm can achieve a greater market share and thus stay in business, providing more and more jobs.

Deming's management theory provides managers with a plan of how to eliminate poor quality control issues through effective managerial techniques. essenailtly, the techniques are reduced to finding problem areas within the company that need changing before ignoring them consequents into greater problems.

Many people have come up with methods and statements which are available to businesses to look at and use to keep on top of quality management, the people who will be mentioned will be Deming, Crosby and Ishikawa.