Bob Knowlton Case Study

2578 Words Apr 27th, 2015 11 Pages
Case Study Question 1:
One might say that there was a “personality” clash between Knowlton and Fester. What personality model could you use to describe the clash? Finding of Fact 1: Personality factors were displayed in the case study of which two of the five factors were expressed by Mr. Knowlton and Mr. Fester. Personality factor of agreeableness was expressed by Mr. Knowlton because he portrayed himself to be a friendly and cordial team player in front of his boss Mr. Jerrold and new co-worker Mr. Fester during their initial meeting. Mr. Fester expressed the extraversion personality in which he was energetic and eager to contribute to projects instantaneously. Furthermore, Mr. Knowlton agreed with his boss externally to have Mr.
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Furthermore, it is imperative for new members of the team to be integrated and implement the Leader-Member Exchange (LMX) which can be found in chapter 11 of the text. The phases are stranger phase, acquaintance phase and mature partnership phase. (Hellriegel & Slocum, 2011, p. 323) This leadership development trait is especially important to me and should be a guide to follow when integrating new personnel into a team.
The next step would be the introduction of the newly assigned personnel and each person should be introduced with proper titles and their roles within the organization; this will ensure that respected supervisor roles and key roles are respected. The introduction of established leadership chain is explained so that regard to the management is understood by the newly hired staff members. This should be implemented because in the case study Dr. Jerrold did not apply this action and Mr. Fester was not aware of his role and Mr. Knowlton’s existing role and this caused confusion for all key characters. The duties that Mr. Fester carried out was conflicting with Mr. Knowlton’s role that he seemed to shut down and eventually leave the company. Third step, after the formal introduction brief the lead supervisor should implement is take the two team leaders and have a private meeting for all of them to initiate a bond on their own. The bond would further extend out to their team. For

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