Bob's Meltdown : Case Analysis

1471 Words May 3rd, 2015 6 Pages
Q.1 – Briefly describe the dilemma presented in this case study. Who are the key players and what are some of the antecedents that have led to the present problem? Ans. When the best manager, takes certain actions which go against the core values of the company, it becomes really difficult for the management to make a fair judgement. They are stuck in a dilemma of what would be a better judgement. As a leader, it is very important to be fair and impartial to your team members. And so is the dilemma presented in the case, Bob’s Meltdown, Nicholas G. Carr. The key players in this case are1. Annette Innella 2. Robert Dunn 3. Jay Nguyen Annette Innella is the Vice President, Knowledge Management at Concord Machines. She was recently hired by …show more content…
He is in a huge dilemma and feels he might be held accountable for the current problem. The antecedents that might have lead to the whole scenario are1- Bob has been under a lot of work pressure, as a quarter million had been taken out of his budget, and he had to travel very often for work purpose. 2- Jay did not give Annette a proper orientation to the company, and its culture. He should have also introduced her to all the VPs and other important personnel of the company. 3- Bob was facing certain problems in his personal life, which triggered his anger. 4- Bob was being be threatened by Annette’s new ideas. 5- Annette did not use a proper communication channel. 6- Jay lacked communication skills. 7- Jay is not a good leader. He was very ambivalent. He did not have his fundamental objectives well stated, and did not communicate his concerns to the employees & senior managers. Therefore, all these incidents summed up, and lead to the present problem.

Q2. Describe the corporate culture of Concord machines. Is the corporate culture of the company in any way linked to the ethical dilemma presented in the case? Explain. Ans. The corporate culture of Concord machines can be best described using the Douglasian Cultural Framework (1970), given by Mary Douglas. According to DCF, culture can be classified using two social dimensions: group and grid. The horizontal group axis represents
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