Book Review: Employee Relations By Terry L. Fitzwater

Good Essays
A. About the Book:
1. Title : Employee Relations
2. Author : Terry L. Fitzwater
3. Published by : Jaico Publishing House
4. Year of Publication : 2003
5. Genre of the book: It is a pocket guide for managers.
6. Awards/Other attributes like Best Seller etc :

B. Central Theme:

C. Characters:
1. Main/major Characters:
• Manager

2. Other Minor Characters:
• Employee
• Organization / Company
D. Evaluative Brief Summary:
• Communication:
Effective management starts here. The ability to understand and to be understood cannot be overemphasized and it is not easy. It is also an imperative to sound employee relations. It will drive every activity and correctly direct and guide, or unfortunately misinform. What we must avoid, as was
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Author’s Style of Writing:
This pocket guide is packed with insight and key skills for those new to the process of management or anyone needing new ideas and tools concerning relationship management. It provides survey materials to help managers evaluate and assess skills and policies in order to identify areas where change may be necessary. Also included are suggestions on programs and philosophies in order to increase an employee's desire to remain with an organization.

i. Language Used:
The author currently consults in employee relations, organization change, and development. His clients include both private and public sector organizations. ii. Author’s intensions and treatment of the story:
This pocket guide is an ideal primer for new supervisors or management candidates. It introduces tools and techniques for empowering, building trust, communicating effectively, coaching, motivating and using participative management techniques.

G. Personal Feedback:
1. Best Things about the Book:
This book helps define how management practices and styles, organization policies and procedures, and employment laws impact employee relationships. It offers ideas toward developing a more satisfied workforce and a company more informed about some of the more common employment
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