Brand Association

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BRAND ASSOCIATIONS AND CONSUMER PERCEPTIONS OF VALUE OF PRODUCTS BY NZUKI KITHUNG’A PETER UNIVERSITY OF NAIROBI PAPER PRESENTED TO SUPPLY OF ACADEMIC PUBLICATIONS (SAP) CONTENTS Page 1. Background Meaning of a brand and Its Importance 2. Theoretical Framework on Brand Associations Perceptual Dimensions of Brand Associations Brand Associations and Value Creation Brand Association and Value Creation Model 3. Measurement of Brand Associations Less Structured Approaches Structured Approaches 4. Research in Brand Associations Brand Extensions Branding Country ofOrigin Celebrity Brand Preferences Product Attributes Brand Associations and Brand Equity 5. Critique of Research in Brand Associations Techniques used Operational Definitions…show more content…
Such an association represents the product’s meaning to customers. Brand associations represent bases for purchase decision and for brand loyalty. There are a host of possible associations that a firm can build in a brand. Not all associations need to be built but rather those that directly or indirectly affect consumers’ buying behaviour. Product attributes (customer benefits) are an important class of associations, but there are others that can be important in some contexts (Aaker, p. 114). The following section deals with the brand associations that a firm can build and how they create value to both the firm and consumer. 2. Theoretical Framework on Brand Associations 2.1 Perceptual Dimensions of Brand Associations As noted elsewhere in this paper, brand association is anything that is linked in memory to a brand (Aaker, p.1 09). The association reflect the fact products are used to express lifestyles whereas other associations reflect social positions, and professional roles. Still others will reflect associations involving product applications, types of people who might use the product, stores that carry the product, or salespeople who handle the product or even the country of origin. Keller (1998) defines brand associations as informational nodes linked to the brand node in memory that contains the meaning of the brand for 4 consumers. These associations include perceptions of brand quality and attitudes towards the brand. Keller and
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