Brand Community Analysis As the development of communication technology and global market, the concept of Brand Community was fist defined as ‘a specialized, non-geographically bound community, based on a structured set of social relationships among admirers of a brand’ by two social scientists, Albert M. Muniz, JR and Thomas C. O’Guinn (2001). This essay will firstly give a brief overview of brand community, and then point out three main characteristics and further discuss these features of brand community based on the article by Muniz and O’Guinn (2001) using the supporters of Manchester United Football Club as an example. Brand community is a customer-customer-brand triad. It reflects on a collection of brand-centric social group …show more content…
Muniz and O’Guinn (2001) indicated rituals and traditions focus on sharing consumption experience with the brand. Supporters sing several specific songs during the match regarding to different circumstances to encourage and cheer the team. Those songs have already become a kind of spiritual symbol of the MUFC brand, and therefore will be passed on each time they are sung in matches. Celebrating the history of the brand is crucial for maintaining community and reproducing culture (Muniz and O’Guinn, 2001). For the MUFC community, the most vital history is the trophies they gained. After MUFC won their 19th English top league title last season, the Barclays Premiership Trophy Cup was being demonstrated around the world for the whole summer in 2011. This tour is not only presenting the precious trophy cup to supporters but also a promotion of the great history of MUFC to further raise reputation and attract new members. Sharing brand stories is another important means of maintaining and creating community (Muniz and O’Guinn, 2001). MUFC fans always mention either face to face or on internet about the classic victory of the champion league final in 1999 in Munich. This can be related to viral marketing by which positive image and consciousness of the brand and community can be delivered through word of mouth or
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A love for music, specifically Jimmy Buffett tunes, and charitable contributions have brought these individuals together, forming a brand community. Solomon (2012) defines a brand community as “a group of consumers who share a set of social relationships based on usage of or interest in a product.”
FRONTLINE® brand products are used to kill fleas, ticks, and lice that harbor themselves in household pets such as cats and dogs. These common pests are easily contracted from other pets or the outside environment and can cause a range of ailments from hair loss, sores, and scabs to anemia, allergies, and other skin diseases. In the U.S., there are nearly 79.5 million households that own either a cat or dog; 30.4% being cats and another 36.5% owning dogs (AVMA.org, 2012). With these substantial numbers of household pets, fleas and tick infestations are a constant threat and reoccurring problem for many pet owners. In 2016, over-the-counter medication, supplies, and veterinarian care generated over $30.6 billion in sales with an overall total
As is probably evident by now, collaboration and community are the two important pillars of SNS’s like Facebook, LinkedIn and Twitter. Coupled with ubiquitous online access, the connectivity these services provide is unparalleled when compared with other media. Due to these unique features, I believe that the Twitter can have a substantial impact in the realm of brand perception and brand awareness.
Nike is a multimedia company across the world, known for providing footwear products, sports equipment and lines of apparel that creates the existing brand. Over the years, with the rapid expansion of technology that has led to an advanced world we are living in now, creation of computers and social websites is what have allowed many firms to benefit in variety of ways. Firms can achieve attracting wide range of consumers, this is because of the wide spread of the internet that lead business into operating much effectively and efficiently. Hence leading to advertising through social media becoming less costly. Many firms including Nike has enabled to reach a wide range of customers through most effective social channels like
In lean economic time nowadays, only a few firms comprehend and execute approaches to stir customer loyalty towards a brand, achieve marketing efficiency, and brand credibility provided by that solid communities (Fournier and Lee, 2009). For whisky communities play critical roles in local whisky industry, new approaches for increasing their impacts are suggested.
Social identity theory asserts that people see themselves as part of certain social groups, and thus going beyond their personal identities to establish their social identities and concept of selves based on their membership of these social groups (He et al., 2012). In other words, social identity theory asserts a phenomenon called self-categorization where individuals categorize themselves into social groups to establish their identity as part of that group (Stets and Burke, 2000). In terms of brand loyalty, He et al. (2012, p. 651) has stated the following with a social identity perspective “Research on brand community finds that consumers’ participation of brand community can enhance
The era of social media has taught marketers an important new truth: You no longer control how consumers perceive your brand. What matters most today is not what you say about your brand — it’s what consumers say about it. Successful social brands understand that they must influence this conversation without trying to control it. But how do they accomplish that? The road to social marketing success begins with a strategy built around five key initiatives: 1. Integrating social into the marketing mix 2. Organizing for social 3. Aligning social to business objectives 4. Engaging consumers 5. Building a multi-network presence This report explores these
When people are asked, “what is a brand?,” Many things come to mind. They think brand is equivalent to a logo. Once upon a time, brands were simply a mark to tell the difference between ‘yours from mine’, but since the olden days of branding cattle and differentiating belongings, things have changed quite a bit.
The Design Phase is what brings the user experience to life. It’s a process of structured brainstorming to answer the critical questions around design, prototyping, and testing new ideas. Creating an amazing experience consists of simple functionality, powerful usability, and creative thoughtfulness.
Brand communities minimum requirement is a unique brand as well as a techniques to bring together the consumers who are committed to the brand. The point to which consumers may adopt a brand’s principles and procedures even if they do not exemplify them initially, is the
by a common affiliation to brands. On the other hand consumer tribes are like the
From the case study, I analysed that brand communities are symbolically constructed in ways similar to those, that is, as collectives that draw on shared symbols as a basis of community-belonging and serve to spot the boundaries of their brand communities, in much the same way that Durkheim (1971) sighted clans as using combined representations in the form of totems as a basis for unity.
c. Mary Kay: The brand is responsible for how her skin looks (young); she has deep feelings for the brand and over time she appreciated the product more and went onto depend on the brand.
Societal marketing is both multi-dimensional and complex in nature and since is very difficult to measure in a precise way. It represents the interaction between the product and consumer. Furthermore, it is personal, comparative, preferential, perceptual, situational, and cognitive-affective in nature (Raquel and Ángeles, 2007).