Brief Corporate History and Corporate Communication Practices The company eBay Inc that was named AuctionWeb back then was borned back in September 1995 in San Jose, California by the founder, Pierre Omidyar who was a computer programmer. eBay Inc is a multinational Internet consumer-to-consumer corporation where it was a marketplace for individuals for sale of goods and services. Jeff Skoll was hired as the first president of the company after a year. In 1997, Auction Web officially changed its name to eBay. About 4 years later in 1998, Pierre's co-founder Jeff Skoll and he welcomed Meg Whitman to sustain the success of the corporation. Meg Whitman joined eBay as president and CEO. At that time, eBay Inc was growing with 30 employees, half a million users and $4.7 million in revenue. Both Pierre and Jeff became instant millionaires when eBay went public in September 1998. Business grew quickly as the company expanded and in 2002, eBay bought a similar European based auction website called iBazar and also PayPal. Today, the company had expanded worldwide with hundreds of millions of users, thousands of employees and billions of revenues. eBay Inc has several corporate communication practices and one of them is planning for crises in advance. At eBay, they knew how to respond immediately because they had a policy in place that detailed what they would not profit from a disaster. Therefore, they are able to respond immediately towards a crisis. Processes and procedures are
There are a variety of different business structures that comprise the market in the world today. The most common ones found in the business world today are sole proprietorships, partnerships, and corporations. From these you will also find monopolies and oligopolies. Economists assume there are a number of different buyers and sellers in the market which leads to competition which allows prices to change in response to changes in supply and demand.(1) In many industries you there are substitutes for products, so if one type of product becomes too expensive the consumer can choose an alternative product that is cheaper, or one of better quality.
EBay has paved the wave in this industry and being in a billion dollar industry making things happen to benefit consumers in many ways.[5]
Our world is complex there has always been and always will be disasters that can happen anywhere anytime. There can be natural disasters, for example floods, hurricanes, tornadoes, wild fires and drought. There are also man-made and technology types of disasters from hazardous material spills, biological weapons, cyber-attacks to even civil unrest. According to PEMA, the history of emergency management can date all the way back the first civil defense program which was started during World War I and later during World War II the office of civil defense (OCD) was created by Pres. Roosevelt. In the past emergency management, has always been event driven. With each new crisis that our nation has gone through, the reason for and the avenue in which to accomplish emergency management has changed. No more so than when the terrorist attacked on 9/11. The 9/11 commission report states that the Incident Command System is a “proven framework for emergency response” (911 CR). The incident command system is a proven framework for emergency response by providing clear leadership and organizational structure, improving the effectiveness of resource efforts, and maintaining safety for responders.
This paper analyzes Chicago Universities Emergency Operations Plan (EOP) (Chicago State University Emergency Operations Plan, 2011). The paper found that the EOP was a comprehensive crisis management plan and is in line with FEMA's NIMS. The paper specifically found the following features about Chicago's EOP:
Ebay a company that made its name for buyers to bid on items of interest and for users to browse through a search engine for a broad market of items online world wide. Ebay-Inc., was founded by a 28-year-old software developer in September 1995 by Pierre Omidyar 's San Jose living room. On eBay one can conduct worldwide person-to-person trading, or sales which could be in the a forms of a garage sales, flea markets,
Read the case carefully and answer the following questions: 1.Till 2005, eBay EachNet was the leader in the Chinese e-commerce market, controlling more than half of it. But eBay EachNet soon lost its market leadership position to Taobao.com (Taobao). In this context, analyze the reasons that can be attributed to Taobao’s edge over eBay. 2.a. To enable people to trade with each other, Pierre Omidyar created a marketplace in September 1995 which was later called eBay. By mid 1997, eBay received one million page hits per
Understanding the emergency management customer during a crisis is essential to the success of the mission. Furthermore, it is critical for emergency managers to be able to disseminate information to their customer base in a timely and accurate format that they will be able to understand and use. Additionally, managers need to be familiar with the extensive range of communications platforms, what the end user is accustomed too and create partnerships with those media sources.
Furthermore, we should allocate a budget to form a crisis management teams to manage this complex risk. It is very important for us to creating crisis management teams with high functional and simultaneous outlining a disaster recovery plan from a current template to resolve the crisis. This can assist our management easier in responding to crisis and more efficient dealing with crisis. They also can promptly evaluate to risk happen and improved the decision making in unpredictable
During a crisis, one of the roles of a leader is to create and sustain the organization 's credibility and trust among crisis stakeholders for example like management, employees, customers, suppliers, partners, communities, investors, media, and government. Depending on the crisis situation, a leader 's goal is to assist the organization in returning to productivity. Overall, it is important to protect and sustain the organization 's reputation, brand and value in the marketplace As a HR department, they have a ways to prevent and overcome the impact of crisis management. So one of the HR strategic roles is to focus on leadership qualities such as strategic thinking, communication, empowerment, trust and integrity, considering a succession planning for crisis management and others. For example like human resource functions that will be applied to the crisis management planning. According to the SHRM 2005 (Strategic human resource management) disaster survey report, 65% of HR professionals believe that their organizations are well or very well prepared to face the crisis or disaster. On the perceptions of employees, only 50% of them think that their organizations are well or very well prepared. 85% of HR professionals indicate their organizations have some form of a formal disaster preparedness plan, and 15% do not. Organization must create a plan to make sure
In any business operations, full financial disclosure refers to the provision of the necessary information about a company for better decision making by the people accustomed. It is the financial revelation of a given company. There are some financial disclosures in any business that ensure proper understanding of financial statements to the financial readers, or potential auditors. Examples are the annual financial reports and the financial declarations of the company. The annual financial reports of the enterprise are very useful since they discloses the revenues recognized in the business, and the accountability of the inventories plus the income taxes accounted for during that period of operation. Second, is the disclosure of this financial statements which gives the actual revelation of the company 's stock options, liabilities and the effects of foreign currencies?! This disclosure includes the company 's balance sheet of the year, income statements and also the cash statements flows of that year. This information gives a proper understanding of the financial status users about the effects of inflation and price change on property and inventories (Berger, 2011).
The effective contingency plan should only include the high-priority items and it should be as simple as possible. The purpose for the contingency plans is to response quickly when there are changes of an organization’s current strategy. For example, the predefined strategy is based on some assumptions about the economy but the outcome is not what the organization assumed, the contingency plan can support the organization to react promptly. The effective contingency planning includes a seven step process. First, Identify both beneficial and unfavorable events that could possibly derail the strategy. This step includes the development of the formal contingency planning policy statement in order to provide it to relevant stakeholders the authority and guideline that required developing the effective contingency plan. Policy will be published when executive confirms it. To gather the high-level business requirements, define scope and allocating project resources. Second, Specify trigger points and calculate about when contingent events are likely to occur. It involves the Business Impact Analysis (BIA) to identify threat scenarios, prioritize key business processes and critical systems for business continuity. Executive approval on those choices of the critical business functions and the priority to recover during the disaster. Third, Assess the
The objective of this study was to develop a strategic contingency planning model to be used to fully incorporate emergency management and business continuity into organization structures. (For the purpose of this study, Emergency Management and Business Continuity were collectively referred to as “contingency planning.”) Presently, contingency planning is mainly done on an operational or tactical level. Current thinking suggests that contingency planning should be an active part of organizations’ overall strategic planning processes as well. Organizations will ultimately be better prepared for future disasters and crises.
The market eBay takes place in is primarily the Internet market. Around 1995 the Internet market was just beginning. “there will be more than 500 million users by 2003 and a rapid increase in e- commerce turnover, rising from US$500 billion worldwide in 2001 to more than US$3 trillion in 2004” (Fichter, 2003) EBay was a pioneer in Internet market until competitors such as Amazon and Wal-Mart began to sell products online as well. “Online marketing is now the fastest-growing form of marketing” (Armstrong, 2013). The difference between eBay and its
The company eBay Inc. is an American multinational Internet consumer-to-consumer corporation. Founded in 1995 by Pierre Omidyar in San Jose, California, it is now a multi-billion dollar business with operations localized in over thirty countries including China and India. It’s main enterprise is eBay.com, an online auction and shopping website that allows people and businesses to buy and sell a broad variety of goods and services internationally. Millions of collectibles, décor, appliances, computers, furnishings, equipment, domain names, vehicles, services, intangibles and other miscellaneous items are listed, bought, or sold daily on eBay. Anything can be auctioned on the site as long as it is not illegal and does not violate the eBay’s Prohibited and Restricted Items policy.
This report outlines the current crisis situation and provides a range of crisis communication strategies and methodologies that are suggested for use immediately.