Building Business Relationships Paper

The ability to communicate is one of the key factors to have a successful business. You could offer an excellent product or service, but if you’re unable to promote your services and communicate effectively with clients and co-workers the potential for growth is limited. The principle areas of communication are: Purpose, Style and listening.

In your textbook, Feenstra (2011) states, “As we explore persuasion, we can divide the persuasive communication into three parts: the communicator, the message, and the audience.” (p. 88).

I personally have never thought about making the subject line more interesting, I was directed that it should be short, simple and to the point. It seems like a good idea to have people drawn in to the email instead of simply informing them of its content.

There are a plethora of controversial topics in the world today. Each issue has multiple sides that are trying to influence people's thoughts and gain their support. “Oil to Die For” and “Climate Change Debate: Last Week Tonight with John Oliver” are trying to do just that. Persuasion is an art, an art that is even more powerful influence with today's electronically based society. However, some sources are far more persuasive than others.

Persuasion is the key to getting the results you want, not only for politicians or lawyers, but for every one of us. In a job interview, you will have to persuade your interviewers why they should hire you over the other candidates. In a classroom presentation you will have to convince your classmates and teacher that what you're saying is worth listening to and that you deserve a good grade on the assignment.

Effective communication is not just about speaking and listening. It is also about watching and feeling. Our body language and tone of voice actually communicate more strongly than the words we use. So, listening effectively

A line of reasoned argument must be developed in order to persuade the audience in an effective way. In order to persuade the following things needs to be followed: 1) Focus on the needs of the other party: Listen to the interests of other parties carefully in order to get an insight about their expectations and interests. 2). Argue your case with certain logic: An extensive research must be done in order to develop a know how of one’s own ideas and also those of the competitors. 3) Use positive instead of negative language: It dictates that an individual should make use of phrases and sentences that can persuade or convince audience in a positive and effective way. 4) Sublty complement the other party as it will help an individual to gain more acceptance in the eyes of the competitors.

Active listening is also an integral part in the receipt of a message. Part of a listener’s responsibility is to provide feedback, making communication a two-person affair, and as important, senders must seek out and attend to the feedback that is offered by their receivers (Cheesebro, O’Connor, Rios, 2010). By actively listening to the sender, we can translate and respond to the message appropriately. Through active listening, we can develop respect and trust with the sender, increase productivity, maintain a “cooler head”, increased confidence and remembering the important information that the sender is trying to convey to us (Cheesebro, O’Connor, Rios, 2010). It is believed that we only take in 50% of what we are listening to at any given time so it is crucial that in communication, we extend to each other the same courtesy as the sender as we do as the receiver. Active listening is more than just hearing what the sender is

Talking and listening are essential life skills. The ability to talk in order to communicate and exchange ideas and information, to negotiate with others, to express feelings and emotions, allows human beings to function well in the world and to be full and active members of society. Communication, to be effective, requires the ability to listen, to understand and to make sense of what is heard. On the personal level, when we listen, we give attention to the other person in such a way as to allow them to feel heard, understood and therefore respected. In that way, listening is more than

Sussman 's article deals with the idea of framing the message that provides the perspective that we want others to adopt by presenting a rationale, and a sequential pattern for presenting the evidence for that position. The article draws from Aristotle 's traditional method of examining the ethos, pathos, and logos pattern of persuasion. Sussman provides for steps to framing a message which includes: determine your specific objective, conduct a swot analysis of the other party 's current status, determine the other party 's core values, and write a simple, vivid, evaluative statement linking the other three. The frame is important because it orients the receiver to examine the message with a certain disposition. The three goals of the frame that are to choose the evaluative theme that is believed to be the most credible or compelling. Next, decide on the evidence that supports that perspective, and create a structure that provides the perspective that we want the receiver to understand.

We as people understand the bare minimum of persuasion, but we generally do not know the different types or ways of persuasion or the science and research behind why we are persuaded by different things. I will be able to use what I have learned from this course in my academic and professional endeavors. I find the suggestions, tips, and practice of public speaking/presenting to be invaluable to anyone. I will surely use what I learned from that and practice it in hopes to become a better public speaker. In addition to public speaking, I will be able to use the tools of persuasion. Not everyone can be persuaded the same way and not all information can be presented the same way in attempts to persuade an audience. We are taught these tools that help layout the different ways to persuade someone(s). So, Communication 2367 has taught me how complex persuasion is and given me invaluable tools to excel in any future

Communication is an area that all companies must value. If a customer has a need or want they must be able to communicate that to the company. This will allow the company to achieve optimal satisfaction with their customers. This will be beneficial to the company because with optimal customer satisfaction

Active listening includes a variety of behaviors which communicate to the other that they are heard and understood, that the feelings which underlie the words are appreciated and accepted, and that regardless of what the individual says, thinks or feels, they are accepted as a person by the listener. Active listening demands that the receiver of the message put aside the belief that listening is easy and that it happens naturally and realize that effective listening is hard work. Good listening encourages the speaker, promotes trust and respect, improves relationships, and makes resolution of problems more likely. Good listeners are prepared to listen, show interest, keep an open mind, listen critically, resist distractions,

In this audience analysis, I have addressed a situation in which I am called on to present quarterly sales information at an in-person meeting to a group of stakeholders, including managers, salespeople, and customers. I will explain how I will address the communication to this audience by answering the following questions: (1) What characteristics of the audience must I consider?, (2) What communication channels are appropriate? (3) What are some considerations to keep in mind given the diversity of the audience?, and (4)  How would I ensure that my message is effective?

Business communication can be defined as the process of sharing information among business professionals, prospective customers, and affiliates who are associated with an organization. The essential skills of business communications are currently in demand and highly required for the workforce for the modern workforce. To be an effective communicator is to have the ability to respond with skill, confidence, and assertiveness and is pertinent to the quality and expertise business professionals considered for employment. Hence, knowing how to communicate properly in an organizational structure requires the skill of communication necessary to interact with different levels of management. In a world