The old crew began to hate the new supervisors. The supervisor’s attitude towards the employees were close monitoring, giving orders, and yelling. This caused stress and frustrations among employees, reducing their job performance. The supervisors made changes from the previous year that resulted in job satisfaction. The supervisors decided when to eat, how they wanted to do the job, and always drove the truck. They didn’t allow employees to talk to each other or to the customers on the job. This negatively affected customer service and customer relations.
Low morale among employees in any company eventually leads to decreased profits with other factors of the business decreasing along the way. “And US Airways employees, who have seen their pay cut by more than 20 percent and their health insurance and pension plans shrink, are certainly an unhappy lot” (Claudia H. Deutsch). In order to increase profits, the airline has decreased pay and took away some of the earned vacation. “Company executives say they are taking steps that will improve working conditions and profitability” (Claudia H. Deutsch). Many employees were calling in sick which the company believed would eventually lead to poor customer service.
As a result of the approach, there was high turnover of staff and there was very little initiative amongst the remaining staff. Individuals were initially reported as being highly competent but later were blamed for things going wrong, shortly before they left. The team was very tightly knit and generally appeared supportive of the team leader.
Over the years I have had managers say that I am losing best employees. The fact of the matter is employees do not leave their jobs, they leave their managers. The problem in most businesses over work their employees( businessinsider.com). Overworking employees has shown to be the opposite of productive. Employees who work 45-55 hours in a week tend to be drained and mentally exhausted. Overworking employees and not giving them a raise or even a promotion are the best ways to lead good employees out the door. After speaking with past workers of Hertz they all agreed that being overworked is the main cause of them leaving. That and false hope of getting promoted. Hertz cross train their incoming workers to make sure they are knowledgeable of the business and can operate a branch. Companies like this fail to realize that rewarding employees goes along way. Rewarding does not have to be the only way, public recognition goes a long way as well. Just even rewarding those employees who make sales or get get outstanding feedback from customer surveys. Even if the reward is a simple Thank You, this can prevent good employees from walking out the
One constant trend throughout many organizations if not all is the struggle in finding qualified candidates to fill job openings. Not only is it difficult to recruit skilled workers, but also to retain them. Going back to my parent’s work experience, companies expected job loyalty, but today, I noticed and read stories of employees accepting other job offers only weeks after being hired. I wonder if people have changed or is it that employers are not able to satisfy employees. To completive and win the battle for workforce share, organizations should rethink their strategies to effectively recruit, motivate, and retain committed employees.
It’s extremely costly to hire new staff. The money saved by keeping the staff you currently have reflects in the company’s profits.
Today’s workforce is not what it was years ago. Times have changed. Management has shifted and leaders are scrambling to find new and innovative ways to maintain their success. In a successful organization, employees and management share the same goals, communicate effectively and adapt to change. Creating a successful organization can be difficult. However, it can be done through the use of effective leaders, goals, strong communication and a balance between departments. While trying to maintain a successful organization requires a lot of work, it is almost inevitable that establishments will fail and issues will arise.
In the spring of 2012, our management group, group 7, was assigned to take over a business as top level management. With the only guideline of creating a drastically more capable and profitable organization within a year, we had a lot of work ahead. The business belonged to Old Joe, an absolute genius engineer who was lacking in business management skills, Fred, a failed engineer with underlying personal issues resulting in counterproductive activity, and Netty, Old Joe’s wife. This division of the business specializes in the creation of medical products, and has customers globally. The backwards situation the business was in cannot be overstated. There was a huge set of order back logs, quality problems, inventory issues, social and
If any organizations wants to be a successful organization, they have to address the issues they are having with keeping employees and have to be willing to do what is necessary to keep those employees. If they cannot come off with a way to make sure that there company stays profitable and the employees perform at a higher
In a symbolic viewpoint, I think the “old-guard” failed to raise their concerns properly to the management. The team was not use properly method to request for additional help to the management. The team was lack on common goals to improve the customer satisfaction.
Currently, there are three vacant posts in the division – that of a top engineer, junior engineer and intermediate technologist. This means that the remaining staff has to take on more work for the division to keep up with its responsibilities. They are being forced to work long hours, which is apparently interfering with their personal lives. For instance, Bob is unable to spend as much time as he would like with his family, whereas Ryan is unable to enjoy his time with friends at a local club after work. On top of this, the management wants them to work even harder by requesting them to take on more projects. In the end, the staff is not only feeling over-used, but also under-appreciated. The circumstances are even affecting the quality of work that employees are willing to do out of their own volition.
Many companies look to salaries and benefits as the first places to cut back when looking to make changes that involve cost-saving. When this happens, it is inevitable that some employees will leave the company to seek employment elsewhere. The employees that remain, whether they stay voluntarily or because they could not find employment elsewhere, are often resentful. Motivation decreases, taking job performance along with it. Employees lose their company loyalty and may even become angry enough to purposefully sabotage the company.
In this paper two motivation theories in a diverse workforce during times of change will be discuss. Differences, including theoretical premises, between two models will be explained. Details relates to challenges and opportunities in a diverse workforce will identified. Strategies to keep a workforce motivated during organizational change will be point out.