Building The Civilized Workplace

Unlike aggressive, violent, and abusive workplaces, where the intent to cause harm is apparent, incivility takes on more ambiguous forms, where the perceptions of the instigator, target, and observer(s), must factor together to determine intent (Andersson, 1999). General incivility, as a primary precursor to a toxic workplace, can be described as rude behavior, or a disregard for others within the organization, stemming from a lack of recognition, or ignorance, of co-workers emotions and values, often taking form in deviance as a protest of dissatisfaction (Kelloway, 2010), and leads to a downward spiral of malcontent. Pearson classifies Incivility as “Low-intensity deviant behavior with ambiguous intent to harm” stemming from “Anti-social behavior in violation of workplace norms for mutual respect”.Despite the intent, or lack thereof, the effects of incivility in the workplace are strictly damaging, and as such, must be addressed before spiraling out of control. Examples of workplace incivility include ignoring advice and belittling ideas, lack of active listening, taking credit for shared work and public criticism or insults (Johnson, 2001). Even negative

Lack of civility in the workplace; Identify two examples of civility and two examples incivility. Give examples.

Barker, R. A. (1997). How can we train leaders if we do not know what leadership is? Human Relations, 50(4), 343-362. Retrieved from http://search.proquest.com/docview/231429531?accountid=458

Poor communication is often responsible for the hostile work setting, therefore it is preeminent of the employee to start with a respectful confrontation about the present work environment in a face to face meeting. In cases where respectful confrontation does not resolve the situation Robert Sutton suggest limiting contact with the jerk as much as possible.

Increasing productivity and sparking motivation in employees, are challenges that managers, businesses, and organizations have struggled with for centuries. While there are many beliefs about which method(s) yield the best results, and what is considered to be the desired result, a ‘one-size-fits-all’ management technique still does not exist. The current movement in psychology, called Positive Psychology, focuses on what is “right” in an individual, and not on their faults. This basic concept is starting to extend its influences into the workplace, making it seem that Positive Psychology may become the key ingredient corporate culture, and all places of employment alike, have needed to promote success and satisfaction in their lines of work.

Hatred in the work environment breeds various issues for workers. For example, representatives working in a negative situation will probably discover issues with confidence and low profitability. Also, a negative work environment can prompt high representative turnover rates. To build energy in the work environment, workers must to make a positive workplace and do what it takes to maintain and cultivate this culture. According to Yoder-wise (2011), “the definition of violence includes overt and covert behavior ranging from offensive threatening language to homicide” (Yoder Wise, 2011, p.498). Violence can be noted as the general term that represents lateral aggression,

Casse, P. (2014d). The new drivers of leadership. Training Journal, p. 30. Retrieved from academicguides.walden.edu/library

So my norm violation will revolve around the work I do. Currently I am a Regional Safety Manager for a company named Hydrochem. As a safety manager, it is my job to make sure everyone has the knowledge, tools, protective equipment and training needed to perform their job safely.

give a holistic view of the entire leadership process and clearly demonstrates how important it is

Various television shows have pushed boundaries to create positive differences in social perception of minorities, but only few have had the power and influence to make a noteworthy impact on American culture. Television Comedy has been able to cleverly impact acceptance of American Culture boundaries for years on end. From the show “Good Times” all the way to “The Office”, comedy has been an effective way of creating positive perceptions and acceptance of all different kinds of views on our society. An easily countable number of academic texts give evidence to Black-watched, Black-targeted television narratives. (Marc, 1997). Racially directed comedy television shows have, in my opinion, have been one of the most prevalent types of television

Workplace culture is often hard to describe, because it means something different in every organisation and many times employees feel it’s ‘just the way things are’. But so often it can define a company and when it’s not working well, everyone knows about it.

Lastly, Mademoiselle also needs codes of behavior which is a set of rules emphasizing the social norms and rules and responsibilities of everyone within the organization. It helps a lot in the organization by following the rules and responsibilities in order to be disciplined regardless of the position of the person in the organization.

I agree with you Lily on everting. I couldn’t help but comparing the norms of behavior in the U.S business world with my country business world and it took me somewhere else! and to answer your question Crissette, so many favorite parts that made past and present situations clearer especially when it comes to team work. this article reminds me of our discussion on week 3, how gender play a big role in the workplace. I find the linguistic style is so interesting for instance, speaking pattern, the tone of voice, your speed and all the element it contain. and Phil and Cheryl case was frustrating to read but of course this situation could happen sometimes in reverse.

He (2001: ) further mentions that “it is the people who work in the business that really count. Treating employees badly...will inevitably come to haunt us in the long run”.

When I read the two articles “Becoming the Boss” and “A Survival Guide for Leaders”, I noticed various differences between the two. While both articles consist of tips and advice for leaders, they go about that in two diverse ways. From the one article read, leadership is made out to be an abundance of responsibility, while the other article starts by describing leadership as dangerous and risky. Although responsibility and danger come with both good and bad in this case, I felt very differently about the separate articles. However, in both readings there were things I liked and disliked, and many things I would remember for future reference.