Buisness and Administration Level2

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Unit Title: OCR unit number Sector unit number Level: Credit value: Guided learning hours: Unit expiry date:

Principles of personal responsibilities and working in a business environment 201 TC2-1 2 4 32 31/12/2013

Unit purpose and aim
This unit is about understanding employment rights; health, safety and security; how to work with others and how to manage and improve own work in a business environment.

Learning Outcomes The Learner will: 1 Know the employment rights and responsibilities of the employee and employer

Assessment Criteria The Learner can: 1.1 Identify the main points of contracts of employment

Knowledge, understanding and skills 1.1 The main points of contracts of employment will include: • Job description •
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6.2 Ways of improving own performance in a business environment may include: • setting objectives and reviewing performance through appraisals • attending training events • work shadowing

5.3 Compare ways of keeping other people informed about progress

6

Understand the purpose of improving own performance in a business environment and how to do so

6.1 Explain the purpose of continuously improving own performance in a business environment

6.2 Describe ways of improving own performance in a business environment

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6.3 career pathways may include • Administration • Office Management • Secretarial • Personal Assistant • Receptionist • Finance 7.1 the types of problems that Understand the types of 7.1 Identify the types of may occur in a business problems that may occur in problems that may occur in a business environment environment may include: a business environment and how to deal with them • Missing deadlines • Errors • Insufficient time • Insufficient resources 7.2 Explain ways of dealing with

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